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Senior Systems Engineer

πŸ”₯ 0 minutes ago

🏈 Alabama, Alaska, +44 more states – Remote

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πŸ’΅ $80k - $110k / year

⏰ Full Time

🟠 Senior

βš™οΈ Systems Engineer

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Logo of CNR Technologies

CNR Technologies

11 - 50 employees

Founded 2004

🀝 B2B

πŸ”’ Cybersecurity

πŸ“‹ Compliance

B2B β€’ Cybersecurity β€’ Compliance

CNR Technologies is a disabled veteran- and woman-owned IT services company that provides managed IT services, server management, network design and support, cloud technology and cloud phone services, cybersecurity and PCI compliance for businesses of all sizes. They offer IT support, IT consulting, information security and continuous compliance support delivered by background-checked technicians to help small offices up to large corporations maintain secure, compliant, and reliable IT environments.

πŸ“‹ Description

β€’ Troubleshoot and resolve a wide range of technical issues β€’ Lead IT projects from planning through completion β€’ Serve as a senior technical resource and escalation point for complex issues β€’ Provide remote guidance and technical leadership β€’ Support and mentor junior and mid-level engineers β€’ Coordinate remote troubleshooting efforts during critical incidents β€’ Work across a wide variety of client environments and industries β€’ Collaborate with vendors and third-party providers β€’ Maintain professional, responsive communication with clients β€’ Ensure strong internal communication by documenting work thoroughly β€’ Build and maintain strong client relationships β€’ Learn, implement, and support emerging technologies β€’ Assist with ticket queue management

🎯 Requirements

β€’ 6+ years of hands-on IT experience in a professional support or MSP environment β€’ Strong ability to troubleshoot and resolve Tier 1 through Tier 3 technical issues across diverse client infrastructures β€’ Advanced experience with Windows Server (2016 and newer) β€’ Strong networking knowledge, including VLANs, routing, switching, VPNs, and firewall troubleshooting β€’ Experience managing and supporting firewalls such as Fortinet, Unifi, Sophos, SonicWall, or pfSense β€’ Experience with Microsoft 365 administration β€’ Experience supporting cloud environments such as AWS and/or Azure β€’ Proven ability to independently manage projects, priorities, and deadlines in a remote work environment β€’ Strong leadership and communication skills β€’ Strong multitasking and organizational skills β€’ Preferred certifications include CompTIA, Microsoft, Cisco, or AWS certifications

πŸ–οΈ Benefits

β€’ Competitive salary based on experience β€’ Performance-based raises and bonus opportunities β€’ Unlimited paid time off β€’ Medical reimbursement benefits β€’ Education and certification reimbursement opportunities β€’ Exposure to a broad range of technologies, industries, and client environments β€’ A collaborative, tight-knit team culture with direct access to leadership β€’ Fully remote work environment with strong team collaboration and support

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