People Technology Operations Specialist

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Logo of Velera

Velera

1001 - 5000 employees

💳 Fintech

🏦 Banking

Fintech • Banking • Financial Technology

Velera is a company that provides a wide range of solutions for financial institutions, focusing on payment and banking technology. The company offers services in digital card issuance, digital wallets, and provides a co-op pay network and ATM terminal driving. Velera integrates sophisticated scoring and decision-making tools for fraud prevention and identity authentication. It also offers strategic consulting services for growth and marketing. Velera positions itself as a partner in digital banking and financial technology innovation.

📋 Description

• Execute and monitor day-to-day Workday transactions, including hires, job changes, terminations, compensation updates, and organizational changes • Support inbound requests, tickets, and issues, ensuring timely resolution in alignment with service expectations • Monitor business process inboxes and exception reports to proactively identify and resolve issues • Perform routine system checks and validations to ensure data accuracy and process completion • Assist data loads (EIBs) following established templates and quality controls • Perform data audits, reconciliations, and corrections to maintain system integrity • Ensure accuracy of employee records by validating inputs and identifying discrepancies • Adhere to defined Workday processes and governance standards, including proper sequencing of transactions and required approvals • Ensure all changes follow established controls, documentation, and audit requirements • Escalate system issues or process risks as needed to maintain operational continuity • Support audit requests by providing data extracts, documentation, and validation support • Provide timely updates and status communications for requests and operational activities • Assist with onboarding and offboarding tasks, including coordination of system-related activities • Identify trends in operational issues and recommend process improvements • Support standardization of Workday processes and transaction handling • Contribute to documentation improvements (SOPs, job aids) to drive consistency in execution • Maintain a focus on efficiency, accuracy, and turnaround time for all operational tasks

🎯 Requirements

• 1-2 years of experience in Workday HR operations • Hands-on experience processing Workday transactions or supporting HR systems • Experience with data entry, data validation, and high-volume transaction processing • Strong attention to detail and ability to maintain accuracy under deadlines • Ability to prioritize and manage multiple operational tasks simultaneously • Experience with Workday EIBs and mass data uploads • Familiarity with HR operational processes (hire to retire lifecycle) • Experience working in a high-volume, service-driven environment • Exposure to audit, compliance, or data governance processes

🏖️ Benefits

• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care • Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and Well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program

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