Senior Client Delivery Project Manager – Debit

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Velera

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

💳 Fintech

Consulting • Marketing • Fintech

Velera is a company that provides a wide range of solutions for financial institutions, focusing on payment and banking technology. The company offers services in digital card issuance, digital wallets, and provides a co-op pay network and ATM terminal driving. Velera integrates sophisticated scoring and decision-making tools for fraud prevention and identity authentication. It also offers strategic consulting services for growth and marketing. Velera positions itself as a partner in digital banking and financial technology innovation.

📋 Description

• Establish and direct project work-team and related resources to plan, develop, test, and implement projects • Lead and manage project implementation lifecycles for multiple projects and initiatives • Communicate accurately and consistently with project teams, management, external clients, and vendors • Lead project teams and facilitate work breakdown processes to define tasks, durations, effort, dependencies, and implementation schedules • Partner with technology leaders to understand interdependencies and lead time, identify project resources, and develop comprehensive schedules • Coordinate cross-functional project members, assign responsibilities, and lead team meetings • Maintain complete, current, and properly stored project documentation • Prepare and distribute project reports and communications to technology teams, sponsors, stakeholders, managers, and consultants • Coordinate project integration elements, including plan development, execution, and change control • Develop detailed technical project plans for internal and client-facing projects • Act as primary liaison with key sponsors and client executive staff, managing expectations around timing, functionality, and business objectives • Manage project conflicts and provide final approval on behalf of stakeholders • Troubleshoot project issues and escalate them to upper management when necessary • Lead lessons-learned exercises and participate in root-cause analysis • Ensure timely communication through communication planning, information distribution, performance reporting, and administrative closure • Collaborate with project managers, subcontractors, consultants, customer resources, contractors, and third-party providers • Facilitate project kickoff and specification meetings • Consult with senior client management, including CEOs, to ensure business requirements are met • Travel to client locations to discuss specifications, business objectives, and project options • Facilitate meetings with client personnel, including IT, regarding network connectivity and file mapping • Mentor Operational Services staff on project management methodologies and best practices • Coordinate products and projects with credit unions, MasterCard, VISA, processors, software vendors, and ATM networks • Maintain understanding of payment processing, card processing systems and subsystems, system parameters, and regional ATM networks • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in a related field and/or equivalent combination of experience and education required • PMP certification preferred • 7 years of project management experience required • 5 years in a client-facing role required • 5 years in the financial services industry with card processing and payment solutions preferred • Large-scale conversion project leadership and card processing experience preferred • Client-facing project leadership and card processing experience preferred • Thorough understanding of payment processing card industry, card processing systems and subsystems, and related in-house applications • Primary understanding of system parameters and regional ATM networks • Ability to travel to client locations • Role is not eligible for sponsorship

🏖️ Benefits

• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program • Remote-first, flexible environment • Psychological safety, wellbeing and belonging