Senior Disputes Insights & Reporting Analyst

🕒 August 26

🇺🇸 United States – Remote

💵 $75.8k - $96.7k / year

⏰ Full Time

🟠 Senior

📚 Business Intelligence Analyst

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Velera

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

💳 Fintech

Consulting • Marketing • Fintech

Velera is a company that provides a wide range of solutions for financial institutions, focusing on payment and banking technology. The company offers services in digital card issuance, digital wallets, and provides a co-op pay network and ATM terminal driving. Velera integrates sophisticated scoring and decision-making tools for fraud prevention and identity authentication. It also offers strategic consulting services for growth and marketing. Velera positions itself as a partner in digital banking and financial technology innovation.

📋 Description

• Support and deliver all aspects of data, reporting, and analytics • Develop, update, and standardize reporting and data • Perform analysis and identify reporting trends and data quality issues • Research and assist in resolutions and reconcile information with financial results where appropriate • Investigate data anomalies and segment reporting issues • Test, document, and review reports for accurate data and analytics standards • Support identification of key performance metrics and build dashboards • Ensure business improvements are driven by data • Provide KPI governance, dashboard ownership, executive insights, data storytelling, metadata management, and reporting inventory oversight • Ensure assigned reports are completed accurately and timely • Develop and deploy reporting to reconcile operational and financial data • Design and save queries using approved technology • Investigate issues and document analysis and resolutions • Design, develop, test, and implement scripted or application-based reporting solutions • Develop dashboards, scorecards, KPIs, and executive reporting solutions using Power BI and BI platforms • Perform data manipulation, advanced calculations, visualization design, and insight development • Create and maintain KPI, dashboard, metadata, reporting inventory, and version-control documentation • Provide data storytelling and executive-level analytical recommendations

🎯 Requirements

• Bachelor's Degree in Information Systems, Statistics, Data Analytics or related discipline, or equivalent combination of education and work experience required • 5 years of experience in SQL development or MIS reporting and analysis required • 2 years of experience creating and modifying macros, queries and tables • Power BI expertise including DAX, Power Query, data manipulation, complex visualizations, dashboards, and calculations • Experience working with BI tools such as Qlik Sense and Tableau • Data modeling, ETL/data pipeline, and metadata governance experience • Fraud and dispute domain knowledge preferred • Knowledge of disputes, chargebacks, fraud operations, and case-management systems preferred • Effective verbal and written communication and presentation skills • Ability to prioritize multiple projects and meet deadlines independently • Ability to work both within a team and individually and adapt to change • Ability to work under high pressure in a complex environment • Advanced knowledge of script design, development, process, testing and debugging • Strong analytical and problem-solving skills • This role is currently not eligible for sponsorship • Ability to occasionally lift/move up to 25 pounds

🏖️ Benefits

• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care • Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and Well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program • Remote-first, flexible environment • Psychological safety, wellbeing and belonging