Client Partner

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $172k - $287k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Coalfire

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Coalfire is a cybersecurity services provider that helps businesses improve their security resilience and streamline regulatory compliance. The company offers expert-led services, including threat-focused cybersecurity programs, compliance automation, risk management, and security advisory services across various industries such as financial services, healthcare, retail, and technology. Coalfire is known for its hacker and defender expertise, and its platforms are designed to fortify clients' cyber resilience, reduce attack surfaces, and accelerate the achievement of compliance objectives like FedRAMP and HITRUST.

📋 Description

• Own the overall strategy, health, and performance of a select group of strategic accounts • Build trusted relationships with executive sponsors, economic buyers, technical stakeholders, and key influencers • Develop and maintain strategic account plans aligned with clients’ business, cybersecurity, and compliance needs • Lead account planning sessions, client business reviews, and QBRs • Own renewal strategy and support timely commercial decisions • Identify and pursue expansion opportunities across buying centers, service lines, and client needs • Partner with Account Executives on expansion strategy, qualification, solutioning, and commercial alignment • Maintain accountability for revenue growth, retention, margin, pipeline contribution, and delivery economics • Make account-level decisions involving resources, staffing, scope, pricing, credits, and service recovery • Maintain executive visibility into delivery health and intervene when risks emerge • Lead and resolve client, delivery, commercial, and relationship escalations • Coordinate with project managers, delivery leaders, solutioning teams, service lines, finance, and sales • Participate in technical discovery, solution shaping, and scoping conversations • Review engagement plans, milestones, staffing, dependencies, timelines, budgets, profitability, utilization, quality, and deliverables • Review client-facing assessment plans, technical reports, findings, recommendations, and communications • Facilitate client interviews, technical working sessions, status calls, and business reviews • Track and close client questions, evidence requests, findings, action items, and scope changes • Support engagement onboarding, transitions, and closeout • Coach consultants, managers, and account team members in client communication, audit and assessment practices, technical review, writing, and quality standards • Establish client-specific operating practices to improve service quality and client experience • Lead, coach, and develop account team members and managers • Stay current on cybersecurity, technology, industry, and competitive trends

🎯 Requirements

• Proven experience owning strategic client relationships and serving as a trusted advisor to senior stakeholders • Track record connecting client needs to account strategy, retention, revenue growth, and long-term value • Strong commercial judgment, including renewals, account economics, margin, pipeline, pricing considerations, and competing priorities • Ability to understand a client’s business and translate cybersecurity, technology, and delivery considerations into clear business outcomes • Working knowledge of cybersecurity frameworks, audit and assessment methodologies, technical review, and professional services delivery • Ability to evaluate technical work for quality, risk, feasibility, scope, and client impact • Experience reviewing complex technical deliverables, reports, findings, and recommendations • Experience working across sales, delivery, solutioning, finance, and executive leadership in a complex, matrixed environment • Strong executive presence and communication skills • Sound judgment in escalations and service recovery • Collaborative, enterprise-minded leadership style • Experience leading, coaching, or developing people and building an accountable, high-performing team culture • Adaptability, curiosity, and confidence operating across sales, delivery, and account-management boundaries • Commitment to continuous learning and credible knowledge of relevant cybersecurity practices, services, and industry trends

🏖️ Benefits

• Flexible work model allowing employees to choose when and where they work most effectively • Paid parental leave • Flexible time off • Certification and training reimbursement • Digital mental health and wellbeing support membership • Comprehensive insurance options • Employee resource groups • In-person and virtual events • Annual incentive, commission, and/or recognition programs may be available