Director – Delivery, TMT

🔥 0 minutes ago

🐊 Florida, Kentucky, +1 more states – Remote

🐊 Florida – Remote 🐎 Kentucky – Remote ⚔️ Virginia – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Coastal

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

💼 Consulting

☁️ SaaS

🤖 Artificial Intelligence

💰 Series unknown on 2020-07

Consulting • SaaS • Artificial Intelligence

Coastal is a professional services consultancy that helps organizations turn Salesforce, Snowflake, data, and AI into measurable business outcomes. Coastal emphasizes outcome-first engagements, cross-cloud delivery teams fluent in industry context, AI-driven accelerators to shorten timelines, and ongoing post-go-live evolution to compound value. Backed by Tata Consultancy Services and highly rated by customers and partners, Coastal focuses on cloud integration, CRM/Salesforce implementations, data & AI platform work, and industry-specific delivery for sectors like public sector, telecom, nonprofit, manufacturing, and high tech.

📋 Description

• Lead delivery of customer solutions and provide transformational leadership for TMT customers • Define delivery processes and develop accelerators to improve customer engagement and time to value • Collaborate with senior leadership to define TMT market growth strategy and align solutions with industry trends • Manage team utilization targets, including billable participation on key customer projects • Support complex negotiations and closing of new business • Incorporate channel-partner product offerings into selling efforts • Evangelize TMT capabilities publicly with channel partners, including Salesforce, and at industry events • Develop and maintain excellent client relationships • Maintain accurate opportunity, contact, and account history data in Salesforce CRM • Collaborate with project teams on scope, solution, cost, and efficiency improvements • Build, manage, and foster a team-oriented environment • Provide coaching, mentoring, direction, performance feedback, and annual reviews for direct reports • Recruit, select, staff, and onboard consultants to projects • Develop consulting team structures, mentor team members, and support hiring • Lead escalations involving internal project teams and external clients • Contribute to company strategy and organizational scaling

🎯 Requirements

• 8-10+ years of consulting experience in delivery leadership relative to iterative software development, ideally Salesforce • 5+ years of domain experience delivering digital transformation solutions directly within the Technology, Media & Telecom (TMT) verticals • Hands on familiarity with TMT-relevant platforms and architectures, including Salesforce Revenue Cloud / CPQ & Billing, Communications Cloud, Media Cloud, and contact center technologies • 4+ years of experience leading groups of 20+ individuals distributed nationally • 8-10+ years of experience delivering business solutions on the Salesforce platform • Demonstrated ability to speak to delivery approaches and considerations for different sizes and scales of projects and clients across Salesforce clouds • Participation in Sales and Business Development Efforts • Certified on the Salesforce.com Platform or equivalent Associated Accreditation • Excellent communication and ability to understand business requirements and think on your feet • 2+ years of channel management experience • Entrepreneurial self-starter able to set expectations and manage timelines and deliverables • Must have full-time permanent US work authorization • Travel to client sites, as needed

🏖️ Benefits

• Flexible working hours with an emphasis on a life-work balance (in that order!) • Remote flexible work • Unlimited Paid Time Off (RTO) • 401K with Company Match • Medical, Vision, & Dental coverage • Competitive quarterly bonus opportunities • Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems • Occasional in-house competitions with spot bonuses • A flexible and fun team culture • Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events • Monthly All-Hands calls • Open-door leadership policy with access to mentorship and guidance • Opportunities for accelerated growth, networking, and career guidance and support • Trust, transparency and respect across all levels of the company