Program Manager – MAE

🔥 0 minutes ago

🐊 Florida, Kentucky, +1 more states – Remote

🐊 Florida – Remote 🐎 Kentucky – Remote ⚔️ Virginia – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

👻 Ghost score 10%

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Coastal

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

💼 Consulting

☁️ SaaS

🤖 Artificial Intelligence

💰 Series unknown on 2020-07

Consulting • SaaS • Artificial Intelligence

Coastal is a professional services consultancy that helps organizations turn Salesforce, Snowflake, data, and AI into measurable business outcomes. Coastal emphasizes outcome-first engagements, cross-cloud delivery teams fluent in industry context, AI-driven accelerators to shorten timelines, and ongoing post-go-live evolution to compound value. Backed by Tata Consultancy Services and highly rated by customers and partners, Coastal focuses on cloud integration, CRM/Salesforce implementations, data & AI platform work, and industry-specific delivery for sectors like public sector, telecom, nonprofit, manufacturing, and high tech.

📋 Description

• Oversee the planning, execution, and successful delivery of Salesforce implementations at an enterprise, multi-million dollar scale • Align implementation strategy with business objectives and ensure successful adoption of Salesforce solutions across departments • Partner with Coastal Leadership on client relationships with key stakeholders and Steering Committee members • Lead multiple work streams in a multi-cloud environment • Establish engagement and operating models with stakeholders • Provide project updates at various forums • Provide strategic direction to expand Coastal Cloud’s footprint at 1-2 clients/programs • Serve as relationship owner for assigned client/program • Identify and address potential escalation points with Engagement Managers and Directors • Mentor program team members and other Project Managers • Drive forecast accuracy across programs • Establish project delivery plans and track progress and milestones • Identify and manage project issues and risks • Manage project dependencies and represent projects in cross-project forums • Support estimations, sprint planning, and tracking • Drive priority decisions with clients and internal teams • Contribute to Project Delivery CoE Best Practices

🎯 Requirements

• 3+ years of experience working as Program Manager or in an enterprise project environment leading large technology implementations • SAFe Agilist or Scrum Master certification required • 10+ years of PMO experience • 5+ years of consulting experience • Competent to manage $2M+ programs annually • Proficient in maintaining key relationships with the client • Experience with Salesforce project implementation • Expertise in using project management tools like Smartsheets, Lucid charts, Google Apps, MS Office etc • Experience managing 10+ team members, including Project Managers • Technical background in software development, testing, and automation • Experience with DevOps, CI/CD and Quality Control Processes • Ability to help identify roadmap items and collaborate with Engagement Manager/Director to develop a plan of action • Ability to assist in the development of scopes of work and other contract-related documents • Excellent troubleshooting and problem-solving skills • Excellent collaboration and risk management skills • Excellent written and verbal communication • Experience holding Project Teams accountable for following company and SLDC procedures, processes, and utilizing tools • Ability to onboard and work on different project management tools • Must have full-time permanent US work authorization • Substantial industry or vertical experience • Bachelor’s Degree preferred, or equivalent experience • Salesforce technical certification (Admin certified) preferred • Ability to travel, as needed • CSM, Agile or PMP certifications nice to have

🏖️ Benefits

• Flexible working hours with an emphasis on a life-work balance • Remote flexible work • Unlimited Paid Time Off (RTO) • 401K with Company Match • Medical, Vision, & Dental coverage • Competitive quarterly bonus opportunities • Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems • Occasional in-house competitions with spot bonuses • Flexible and fun team culture • Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events • Monthly All-Hands calls • Open-door leadership policy with access to mentorship and guidance • Opportunities for accelerated growth, networking, and career guidance and support • Trust, transparency and respect across all levels of the company

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