Associate Director, Content Production

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Code for America

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

🤲 Charity

🏛️ Government

🌍 Social Impact

Charity • Government • Social Impact

Code for America is a non-partisan, non-political 501(c)(3) charitable organization dedicated to improving government services and fostering resilient communities. The organization leverages technology to simplify access to food benefits, tax filing, criminal record clearance, and more, aiming to break down barriers and find real solutions for individuals across the country. Through partnerships with governments and communities, Code for America designs human-centered applications and provides consulting and advisory services to enhance social safety nets and government processes. By building tools and resources that facilitate easier benefit enrollment and tax services, Code for America strives to create a more inclusive government that works for everyone.

📋 Description

• Conceive and produce content across multiple formats–video, written features, blog posts, case studies, reports, and podcast-style audio–often moving from idea to finished product with limited direction. • Write and edit compelling, audience-first copy that adapts in tone and depth across channels without losing the thread of our brand voice. • Shoot, edit, and deliver video content end-to-end, including graphics, captions, and platform-ready formatting. • Produce and edit audio content, including interviews, short-form storytelling, and episodic formats. • Manage and direct vendors as needed. • Hold a high creative bar across everything you make, and model that standard for others on the team. • Own and drive content strategy for key functional areas, translating organizational priorities into content plans that build audiences over time, not just inform them. • Champion a consistent pipeline of fresh ideas, new formats, unexpected angles, and emerging platforms — make the case for experimentation and create conditions for the team to try new things. • Identify timely hooks and opportunities to extend, repurpose, or reimagine existing content in ways that earn new attention. • Lead content calendar planning with ideas that are timely, mission-connected, and genuinely interesting to the people we want to reach. • Use performance data to continuously sharpen content and distribution decisions, and advocate for strategic improvements based on what you learn. • Anticipate shifts in audience behavior, platform dynamics, or organizational priorities and proactively adapt the content approach. • Oversee content publishing across web, blog, and email ensuring the calendar runs smoothly and stakeholders are aligned. • In collaboration with Marketing, build and send email campaigns, including copy, audience segmentation, and platform setup. • Ensure all content meets standards for brand voice, visual consistency, and accessibility — and establish or improve the processes that make this consistent at scale. • Partner closely with colleagues across MarComms, Philanthropy, Delivery, and Product to surface stories and translate complex work into content people want to engage with. • Interview staff, partners, and subject-matter experts to gather raw material for stories and campaigns. • Lead content projects end-to-end, including timelines, reviews, and approvals - resolving dependencies and keeping work moving across teams. • Serve as a strategic thought partner to cross-functional stakeholders, helping them understand content tradeoffs and make smarter decisions. • Partner with other content creators on the team to establish quality standards and workflows.

🎯 Requirements

• 8 + years of experience in content creation, digital media, journalism, marketing communications, or a related field, with a portfolio demonstrating range across formats and evidence of strategic ownership. • Operates with a high degree of autonomy — moves from concept to published product with minimal direction and sets the pace and quality standard for the team. • Strong video production skills, including shooting, editing, and post-production; proficiency in Adobe Creative Suite, particularly Premiere Pro or After Effects, is required. • Demonstrated experience producing or editing podcast or audio content. • Exceptional writing and editing skills with the ability to make complicated ideas feel simple without losing nuance, and to shift voice to fit the audience and channel. • Proficiency with CMS platforms, particularly WordPress. • Strategically uses AI content tools to accelerate production, improve team workflows, and champion new approaches — without sacrificing quality or authenticity. • A track record of growing audiences and using performance data to drive strategic decisions, not just report on them. • Strong project management skills with the ability to juggle multiple deadlines and stakeholders with confidence; experienced in navigating shifting priorities and helping others do the same. • In collaboration with functional areas, translates organizational priorities into content plans. • Experience mentoring junior team members and cross-functional peers, establishing quality standards, workflows, or patterns that others can follow and build on. • Curiosity about emerging AI tools and a commitment to using them ethically and effectively. • A deep commitment to Code for America's mission of making government services work well for the people who need them most.

🏖️ Benefits

• Leadership and teammates who share a strong work ethic and values, and who respect and care for one another • A collaborative, cross-functional, hardworking, and joyful environment • Laptop provided • A one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy • Cell phone and/or internet reimbursement of $50 per month • $500 annual (per calendar year) stipend towards professional development; prorated at time of hire • Up to $500 of professional development funds can be rolled over each year, up to a maximum of $1000 • Training / guidance for staff required to utilize AI as part of their role, plus opportunities for employees to gain AI-related skills to support job and career growth • Employees receive a 100% employer match on the first 3% of contributions. • Employees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, for a maximum employer contribution of 5% • At least one no cost health insurance option for full-time employees for employee-only coverage • A minimum of 80% of the cost of dependent coverage • Code for America employees may work remotely across the US • Code for America employees main residence must be within the US • Full-time employees work 40 hours per week, Monday - Friday • Collaborative working hours: we aim to hold all internal meetings between 10 AM - 3 PM PT. We expect all Code for America staff to be available during these set working hours • Open personal time off (subject to manager approval), a minimum of 14 paid holidays, and an org-wide closure from Christmas Day through New Year's Day • Paid sick time; up to 96 hours annually • 17 weeks of paid parental and family leave • 3 weeks of paid sabbatical after 5 years of service