Forward Deployed Engineering Manager

🕒 May 21

🇺🇸 United States – Remote

💵 $168k - $247k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♀️ Software Engineering Manager

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Coder

WebsiteLinkedInAll Job Openings

11 - 50 employees

☁️ SaaS

🏢 Enterprise

🔐 Security

SaaS • Enterprise • Security

Coder is a company that provides an open-source self-hosted cloud development environment (CDE) platform. The platform allows organizations to deploy development environments across various infrastructures such as VMs, Kubernetes, and cloud services, facilitating secure, fast, and flexible coding solutions. Coder focuses on increasing developer productivity by enabling rapid deployment of fully configured cloud environments, optimizing resource use, and streamlining coding operations for developers, data engineers, and scientists. It enhances security and privacy for development environments by separating desktop environments, allowing safe third-party access, and implementing enterprise-grade security protocols. Coder is SOC2 Type II certified and supports a customizable, enterprise-scalable experience with self-hosting and open-source solutions.

📋 Description

• Build Coder’s Forward Deployed Engineering program inside Customer Solutions • Own the first wave of post-sales patterns, especially onboarding and customer “get well” motions • Help customers implement both the technical and organizational changes required to adopt agentic development workflows • Partner with the Field CTO and Customer Solutions leadership to align strategy, customer feedback, and execution • Use customer signals, product feedback, and operational data to improve onboarding quality, health outcomes, and expansion readiness • Develop repeatable patterns that can scale across customer segments with different levels of complexity • Help define how AI and human-in-the-loop workflows should modernize Customer Solutions over time • Contribute to hiring and team formation, with an expectation that this function grows further by year-end

🎯 Requirements

• You’ve led or helped build technical customer-facing teams such as professional services, forward deployed engineering, solution architecture, or implementation • You like operating as both a builder and a leader • You can work directly with customers while also designing the systems, patterns, and operating model behind the work • You’re comfortable with ambiguity and energized by defining a new category of work rather than inheriting a finished playbook • You care about customer outcomes, product feedback loops, and practical organizational change • You have enough technical depth to engage credibly with cloud-native platforms, developer workflows, and AI-enabled development practices • Experience with Terraform, platform engineering, developer infrastructure, or cloud development environments (bonus)

🏖️ Benefits

• Offers Equity • Offers Bonus