Senior Manager, Software Engineering

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🕒 May 22

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Yum! Center for Global Franchise Excellence

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤝 B2B

🛍️ eCommerce

🛒 Retail

B2B • eCommerce • Retail

Yum! Center for Global Franchise Excellence is part of Yum! Brands, Inc. , which operates a global network of over 60,000 restaurants under well-known brands such as KFC, Taco Bell, and Pizza Hut. Focused on building and partnering with franchise operators, the center aims to foster growth and excellence in franchising, while emphasizing sustainability and corporate responsibility across its operations in more than 155 countries.

📋 Description

• Lead your team of 4-7 software engineers. Set clear priorities, goals and success criteria for the team. • Own team capacity planning, hiring inputs and resource allocation across your workstreams. • Day-to-day leadership, coaching, team recruitment, and people development. • Mentor other members of the team. • Lead agile development process that adds incremental value to the platform with each iteration. • Own engineering execution for multiple international market launches, including feature development, market localization, rollout readiness, issue resolution and transition into a scalable support model. • Own the engineering plan and budget/resource allocation for your workstreams, including capacity planning, sequencing, vendor needs, and clear trade-off proposals when demand exceeds capacity. • Shape the long-term architecture and engineering direction for the Byte platform, balancing near-term market needs with scalability, reliability, supportability, security and cost of ownership. • Set long-term guidance and direction for AI tool usage on the team, using it to improve productivity across development, testing, documentation and support while keeping clear expectations for quality, security and engineer ownership. • Own realistic project plans and make sure they are executed within approved budget, scope, resource and quality constraints; raise tradeoffs early when market commitments, dependencies or funding assumptions change. • Solve both ambiguous and complex problems with real risk, working alongside cross-functional teams. • Frequently interact with Senior Leadership/exec teams, both within Byte and within brands/markets, to align on rollout strategy, roadmap tradeoffs, resourcing needs and delivery risks. • Communicate complex topics/problems in an articulate manner. • Collaborate with product management, other engineering teams, quality assurance, operations, and other functions to develop the right solutions. • Help build the kind of team culture where engineers are excited to show up to work.

🎯 Requirements

• BA/BS or higher in Computer Science or a related STEM field. • 10+ years hands-on experience building robust mobile/web software. • 3+ years managing engineering teams, including ownership of strategic planning, capacity planning and delivery tradeoffs for complex engineering programs. • AI dev tooling embedded in your day-to-day, not just experimenting, with enough judgment to guide how a team uses it safely and effectively. • Strong ability to build systems that solve complex problems. • Exposure to distributed systems and peer-to-peer architecture. • Restaurant tech, retail POS, or any in-store operational system background. • Kotlin and Android experience in production. • Excellent communication and interpersonal skills.

🏖️ Benefits

• 4 weeks of vacation plus holidays. • 5 sick days. • 2 paid volunteer days. • Company-wide recharge holidays. • 401(k) matching. • Medical, dental, vision. • Life insurance. • Half-day Fridays. • Generous parental leave. • A world-famous recognition culture.