Enterprise Technical Account Manager

Job not on LinkedIn

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cogent Security

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

Cybersecurity • Artificial Intelligence • SaaS

Cogent Security is an AI-driven vulnerability management platform that autonomously manages the full vulnerability lifecycle for security, IT, and engineering teams. Its system of AI agents ingests real-time context, dynamically prioritizes risk based on business impact and ROI, orchestrates automated remediation, and generates compliance and executive reporting. Cogent aims to reduce manual effort, accelerate time-to-remediate critical vulnerabilities, and scale vulnerability management across enterprises.

📋 Description

• Own the end-to-end customer lifecycle from deployment kickoff through go-live, ongoing operations, and renewal • Serve as the primary technical point of contact for enterprise accounts • Build relationships with security leadership, engineering teams, and IT operations • Lead deployment planning and execution, including data-source onboarding, integration validation, stakeholder alignment, and go-live readiness • Help customers operationalize vulnerability-management workflows in Cogent, including asset identification, risk-scoring configuration, remediation prioritization, and compliance reporting • Navigate customer security environments across AWS, GCP, Azure, and on-premises infrastructure • Understand how Tenable, Qualys, and Wiz scanning tools feed into Cogent • Identify and drive account-expansion opportunities, growing ARR and improving net revenue retention • Translate customer feedback and field observations into product improvements with Product and Engineering • Build repeatable deployment playbooks and onboarding frameworks to accelerate customer time-to-value

🎯 Requirements

• Domain expertise in vulnerability management, including CVE workflows, remediation processes, risk prioritization, and exposure reduction • 3+ years in a technical, customer-facing role such as Technical Account Manager, Technical CSM, Solutions Engineer, or similar • Strong technical acumen discussing scanning infrastructure, cloud environments, API integrations, and data pipelines • Clear, confident communication and ability to build relationships across security engineers, IT Ops, and executive stakeholders • Ownership across the full account lifecycle, including deployment, adoption, retention, and growth • Consultative account-management approach focused on a concentrated book of business • Enterprise customer experience, particularly in regulated industries such as financial services or healthcare • Experience at an early-stage company building or scaling a customer success or TAM function • Experience managing $1–10M+ ARR with demonstrated net revenue retention above 90% • Familiarity with SOC 2 and FFIEC compliance frameworks • Working knowledge of CMDB tooling and enterprise asset management • Must be based in the United States, as indicated by the Remote US location • Must answer whether visa sponsorship to work in the United States is currently or prospectively needed

🏖️ Benefits

• No specific benefits or compensation extras stated • No set working hours; nights and weekend hours are not uncommon