Senior Technical Services Manager

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Account Manager

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Mercy Ships

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1978

🤝 Non-profit

🏥 Healthcare

🤲 Charity

💰 $2M Grant - Mercy Ships on 2013-12

Non-profit • Healthcare • Charity

Mercy Ships is a nonprofit organization that operates the world’s largest charity hospital ship, delivering free surgical care and broader healthcare services to communities in sub‑Saharan Africa. The organization relies on volunteer medical and support professionals and combines maritime operations with international development, surgical capacity‑building, and short‑term medical service delivery.

📋 Description

• Lead the Technical Services Team and allocate specialist support across machinery, electrical, navigation, hospital, accommodation, deck, and other assigned systems • Align specialist priorities and schedules across AMPs, dry dockings, defect resolution, and major technical work • Coordinate specialist support for complex, cross-disciplinary, or recurring vessel issues and engage third-party vendors • Lead implementation and continuous improvement of engineering practices and maintenance strategy • Ensure the quality and content of the planned maintenance system in coordination with the Fleet Technical Manager • Collaborate on engineering review and acceptance recommendations for complex repairs, modifications, upgrades, and technical solutions • Establish engineering adequacy standards and provide technical review and acceptance recommendations for major repairs, replacements, upgrades, modifications, and installations • Initiate management of change for equipment and modifications based on risk assessments • Own technical cases for major equipment replacement and modification and incorporate them into asset lifecycle and roadmap planning • Shape vendor selection, obsolescence management, and long-range capital planning • Monitor maritime legislation, Classification Society rules, Flag State requirements, and industry standards • Coordinate fleet-impact assessments and support implementation of required changes, including technical documentation and submissions • Develop Technical Services capability through coaching, knowledge transfer, delegation, and succession planning • Support recruitment and placement activities for engineering candidates • Maintain relationships with vessel leadership, shipyards, contractors, suppliers, Classification Societies, Flag States, and external technical partners

🎯 Requirements

• Bachelor’s degree or equivalent technical qualification in Marine Engineering, Mechanical Engineering, Electrical Engineering, or a related discipline; equivalent professional qualifications and extensive maritime technical experience may be considered • Minimum of 15 years of progressively responsible maritime technical experience • Experience in technical superintendency, marine surveying, senior shipboard engineering, fleet technical management, or comparable technical leadership • Experience with vessel maintenance periods, dry dockings, repairs, equipment replacement, technical modifications, and Classification Societies, Flag States, shipyards, contractors, and vessel technical teams • Experience leading technical personnel and coordinating specialist resources in an international, regulated, or safety-critical environment • Deep knowledge of vessel technical operations, maintenance, repair, dry docking, defect management, and technical support within a maritime environment • Working knowledge of ship machinery and systems across engineering, electrical, deck, hospital, and accommodation disciplines • Understanding of maritime regulations, Classification Society rules, Flag State requirements, statutory surveys, and technical compliance processes • Knowledge of planned maintenance systems, maintenance strategy, asset lifecycle principles, obsolescence management, and Management of Change • Ability to interpret technical drawings, specifications, manuals, engineering documentation, survey requirements, and regulatory information • Willingness and ability to travel internationally, including extended periods onboard vessels and at shipyards • Preferred: STCW III/2 Marine Engineering Officer Certificate of Competency, Chief Engineer qualification, or equivalent professional marine engineering credential • Preferred: ISM/ISPS, Classification Society, statutory survey, or maritime auditing qualifications • Preferred: Professional engineering, technical superintendent, asset management, or other recognized maritime technical qualification

🏖️ Benefits

• Remote work • International travel opportunities