Manager, Clinical Information Systems

🔥 3 hours ago

🦌 Connecticut – Remote

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💵 $77.5k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Logo of Cohen Veterans Network

Cohen Veterans Network

11 - 50 employees

Founded 2016

🤝 Non-profit

🌍 Social Impact

Non-profit • Social Impact

Cohen Veterans Network is a national non-profit integrated network of mental health clinics providing evidence-based outpatient and telehealth therapy tailored to post-9/11 veterans, active-duty service members, and military families. The organization reduces barriers to care by accepting major insurances including TRICARE, offers specialized treatment for PTSD, depression, anxiety, relationship and family issues, and conducts training, research, and quality initiatives to advance military mental health. CVN operates multiple CARF-accredited clinics across the United States and focuses on accessibility, measurement-based care, and supporting the unique needs of military communities.

📋 Description

• Administer and support Microsoft 365, end-user devices, and enterprise technology platforms • Coordinate with the Managed Services Provider (MSP) to provision, deploy, maintain, and manage the lifecycle of laptops, workstations, and peripheral devices • Manage user accounts, roles, and permissions across Microsoft 365, Teams, SharePoint, and related systems • Support onboarding and offboarding by provisioning and deprovisioning accounts, devices, and system access • Serve as a super user for clinical information systems and EHR • Develop and maintain user guides, process documentation, and support materials • Provide Help Desk support and troubleshooting for clinical staff • Produce recurring reports on key performance indicators and develop ad hoc reports for organizational needs

🎯 Requirements

• Bachelor’s Degree in a related field or equivalent experience • At least 3+ years of experience • Experience with Electronic Health Record Systems (preferably Cerner) • Strong proficiency with Microsoft products • Excellent written and oral communication skills • Experience with privacy and security practices, including HIPAA • Experience working in behavioral health or community health systems a plus • Veteran, Military Spouse, or experience in the veteran community a plus • Moderate level of travel required (30%)

🏖️ Benefits

• Fully paid health care benefits • Generous leave policies • Substantial PTO and sick leave • Mental and physical wellness programs • Support a diverse, equitable and inclusive culture • Professional learning and development opportunities • Company teambuilding events • A laptop and additional computer equipment will be provided to you by the company • A 401(k) savings program with an employer match

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