Lead Technical Program Manager

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $116k - $125k / year

⏰ Full Time

🟠 Senior

🔧 Technical Program Manager

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Cohere Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Cohere Health is a company focused on transforming the prior authorization process in healthcare using advanced technologies. The company offers the Cohere Unify™ Platform, which includes artificial intelligence and machine learning capabilities to improve utilization management (UM) and facilitate quicker access to patient care. By digitizing the prior authorization process and integrating with electronic medical records, Cohere Health aims to enhance the quality of healthcare outcomes and reduce the administrative burden on providers. Their solutions help decrease denial rates and adverse outcomes through evidence-based intelligence and real-time clinical suggestions. Cohere Health's offerings are available as Platform as a Service (PaaS) or as fully outsourced solutions.

📋 Description

• Serve as scrum master for a cross-functional implementation team • Plan and manage software implementations through delivery and go-live • Own internal coordination, scheduling, scope, technical build details, and timelines for 2–3 concurrent customer implementations • Own the Jira-based delivery schedule for each client implementation • Use agile methodology to coordinate day-to-day activities across engineers, solution architects, FDEs, QA, and analysts • Run daily standups to surface blockers, dependencies, and timeline risks • Define and manage a system for tracking risks, assumptions, issues, and dependencies • Ensure issues are managed and resolved quickly • Define repeatable development and operational task patterns for client implementations • Maintain process documentation in Confluence • Ensure Implementation Managers have clear insight into timelines and issues requiring client support • Partner with product and engineering management on sprint/engineering metrics reporting, bug management, dashboards, release notes process improvements, and Jira workflow standardization

🎯 Requirements

• 4+ years as a product or program manager or project manager in software, with experience managing implementations or product launches and coordinating cross-functional delivery across product, engineering, and client-facing teams • Jira and agile expertise; able to apply tooling and recommend plugins to create a clear source of truth for status, risks, and blockers • Healthcare, health-tech, or complex B2B SaaS implementation background • Comfortable reading engineering scope, design, and estimates to sequence work and manage timelines • Strong communicator who simplifies complexity for technical and non-technical audiences • Strong organizational skills managing multiple concurrent workstreams • Experience with health plans and utilization management, is a plus • Jira Project Administrator, Jellyfish, or Monday.com experience, is a plus • Experience using AI automation/Claude for repeatable technical setup tasks (e.g., SFTP, SSO coordination), is a plus

🏖️ Benefits

• Fully remote opportunity with about 5% travel • Medical, dental, vision, life, disability insurance, and Employee Assistance Program • 401K retirement plan with company match • Flexible spending and health savings account • Flex Time Off + company holidays • Up to 14 weeks of paid parental leave • Pet insurance • Bonus included as part of the total benefits package

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