Senior Security Technical Program Manager – Fraud & Abuse

🔥 0 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $139.2k - $190k / year

⏰ Full Time

🟠 Senior

🔧 Technical Program Manager

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GitLab

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

💰 Secondary Market on 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

📋 Description

• Be the connection between T&S, Engineering, Product, Legal, Finance and other teams to build, track, and drive cross functional fraud and abuse mitigation through to completion • Turn abuse and fraud trends into proposed defense measures and work with stakeholders to gain buy-in, and drive projects to completion through cross functional leadership • Have an ownership mindset and bias for action to keep GitLab secure • Turn abuse trends into prioritized, cost-quantified requirements and business cases that product teams can act on • Leverage AI to build early identification and triage of fraud and abuse risks across GitLab • Partner with Finance and Billing on fraud prevention controls, including payment fraud, chargebacks, and account verification • Define metrics for abuse and fraud exposure, and report program status, costs, and outcomes to security and business leadership • Identify, triage and prioritize Safety & Trust abuse campaigns and operational work and ensure high-impact incidents are escalated

🎯 Requirements

• 5+ years in technical program management, security program management, or trust & safety, fraud, or risk operations, including hands-on experience with fraud or abuse at a SaaS, platform, marketplace, or payments company • A track record of driving cross-functional fixes to completion without direct authority over the teams doing the work • Working knowledge of common fraud and abuse patterns, such as account takeover, free-tier and trial abuse, payment fraud and card testing, bot signups, and spam and phishing • Technical fluency with web applications, APIs, identity and authentication, and billing or subscription systems, enough to discuss implementation tradeoffs with engineers • Clear, concise written communication suited to an all-remote, asynchronous environment • Sound judgment balancing fraud and abuse risk against friction for legitimate users and customers

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave

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