Field Service Technician

🔥 9 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $59.7k - $82.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Columbia Machine, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1937

🏗️ Construction

🏭 Manufacturing

🔧 Hardware

Construction • Manufacturing • Hardware

Columbia Machine, Inc. is a global designer, manufacturer, and service provider of heavy industrial equipment for the concrete products and materials-handling industries. Its primary offerings include batching and mixing systems, concrete products equipment and molds, mechanical and robotic palletizers, load transfer stations, and bagging solutions, plus parts, service and system integration for industrial customers worldwide. The company serves B2B customers across construction and manufacturing supply chains with global operations and online parts ordering.

📋 Description

• Provide technical customer service and support during installation, commissioning, and servicing of automated bagging and palletizing equipment • Assist customers in person, by phone, or by email • Respond to service requests and troubleshoot problems on-site and remotely • Educate and train customers on equipment and safety features • Supervise local electricians, assemblers, and welding personnel during installation • Ensure equipment functions properly and safely • Test local inputs and outputs, devices, control interlocks, and alarms • Complete service trips safely, efficiently, and within allotted time • Support sales representatives with technical information, upgrade and parts recommendations • Complete job and expense reports • Document project status, on-site changes, safety issues, processes, procedures, and service-manual feedback • Use SugarCRM to manage customer relationships, solutions, service-trip reports, tasks, and status • Support internal and external customer-service needs and communicate unmet expectations • Provide after-hours technical support • Participate in continuous-improvement and cross-functional teams • Maintain professional and technical knowledge through networks, societies, workshops, and publications • Contribute to team efforts and perform other assigned duties

🎯 Requirements

• High School or GED required • 3-5 years of experience • Microsoft Office (Word, Excel, PPT, Outlook) • SugarCRM • PLC troubleshooting (program editing & network connections) • Specific knowledge of RSLogix, Compact Logix • ControlLogix (PLC programming) • PanelView & Panelmate • Motion Control • Strong electrical knowledge and systematic troubleshooting ability • Strong technical aptitude and attention to detail • Valid Driver’s License and Driving Record that does not fit the criteria of a high risk driver • Ability to travel to/from airports and/or customer facilities utilizing your own, leased or rented vehicle • English language; Spanish a plus • Willingness to travel frequently, up to 75% • Ability to perform each essential duty satisfactorily • Participation in applicable SOP and SWI training and knowledge base

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Prescription drug insurance • Life insurance • Flexible spending accounts • Short and long term disability • 401(k) • Incentive compensation • Paid holidays • Paid time off • Tuition reimbursement • 401(k) matching • Employee assistance program • Professional development assistance • Referral program • 8 hour shift • Day shift • Monday to Friday