Merchandising Operations Manager

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 14%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Comfrt

WebsiteLinkedInAll Job Openings

51 - 200 employees

🍽️ Food & Beverage

🏥 Healthcare

✈️ Travel

Food & Beverage • Healthcare • Travel

Comfrt is a direct-to-consumer apparel brand and Shopify-based e-commerce retailer focused on comfort-first clothing. The company sells hoodies (including slightly weighted hoodies marketed for anxiety relief), loungewear, blankets, travel gear, kids and pet items, and accessories, and operates an ambassador program and mobile app. Its messaging emphasizes cozy, functional, lifestyle apparel and DTC online sales.

📋 Description

• Manage and develop the Merchandise Coordinator through prioritization, delegation, coaching, training, one-on-ones, performance reviews, feedback, and development goals • Own accurate and timely purchase order entry in the ERP or order management system • Validate style numbers, SKUs, quantities, vendor codes, costs, delivery dates, and shipping terms • Manage the PO lifecycle from entry and issuance through revisions, shipment tracking, receipt reconciliation, and closure • Confirm vendor acknowledgments, production milestones, and delivery commitments; flag missing information and delays • Process approved PO changes, cancellations, and delivery updates with documented approvals • Reconcile ordered, shipped, and received quantities and resolve discrepancies • Coordinate with Merchandising, Product, Sourcing, Production, Supply Chain, Operations, Planning, and eCommerce • Provide updates on open orders, decisions, delivery risks, business impact, and next steps • Create and maintain SKUs, product attributes, system mappings, and product variants • Maintain SKU traceability across purchase orders, operational systems, website listings, and inventory records • Audit product, vendor, cost, and PO data and establish validation controls • Maintain reports for open POs, production status, incoming inventory, SKU readiness, vendor performance, and on-time delivery • Analyze supply chain, inventory, and sales data and recommend actions supporting inventory planning and product availability • Automate recurring reporting where practical • Improve PO workflows, data accuracy, reporting, and cross-functional handoffs • Document procedures, approval requirements, and reporting logic • Support ERP and PLM implementations and integrations through data cleanup, workflow requirements, testing, and user training

🎯 Requirements

• Minimum 5 years of relevant experience in merchandising operations, product operations, purchasing, production operations, or supply chain operations • Experience managing and developing a direct report, including coaching, training, delegation, goal setting, and performance management • Hands-on experience owning PO entry and ongoing management, including revisions, order tracking, and reconciliation • Hands-on experience creating SKUs and managing product master data, including variant setup, system mappings, and data integrity • Ability to work collaboratively across Merchandising, Product, Sourcing, Production, Supply Chain, Operations, Planning, and eCommerce • Strong written and verbal communication, proactive updates, timely escalation, and consistent follow-through • Advanced Excel skills, including pivot tables, lookup functions, data validation, and reconciliation of large datasets • Proficiency with ERP, inventory, or purchase order management systems and understanding of data validation and system accuracy • Strong analytical judgment and attention to detail; ability to manage a high volume of orders and deadlines independently • Ability to balance hands-on execution with team leadership, prioritize workloads, and remain accountable for team deliverables • Bachelor’s degree in Supply Chain, Business, Business Analytics, Economics, or a related field • Preferred: apparel, home goods, or e-commerce experience, including overseas vendors and production lead times • Preferred: experience with NetSuite, PLM, or similar systems, including implementation, data migration, or workflow improvements • Preferred: familiarity with inventory planning and S&OP; experience with SQL, Power BI, Tableau, or workflow automation tools

🏖️ Benefits

• Fully remote environment • Generous paid time off • Company-covered health insurance • 5% 401(k) match • Discounts on Comfrt products

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume