Senior Manager, Marketplaces

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $130k - $150k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 12%

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Comfrt

WebsiteLinkedInAll Job Openings

51 - 200 employees

🍽️ Food & Beverage

🏥 Healthcare

✈️ Travel

Food & Beverage • Healthcare • Travel

Comfrt is a direct-to-consumer apparel brand and Shopify-based e-commerce retailer focused on comfort-first clothing. The company sells hoodies (including slightly weighted hoodies marketed for anxiety relief), loungewear, blankets, travel gear, kids and pet items, and accessories, and operates an ambassador program and mobile app. Its messaging emphasizes cozy, functional, lifestyle apparel and DTC online sales.

📋 Description

• Manage marketplace GMV, contribution margin, and profitability against plan; report results to the Senior Director and Finance • Support annual operating plans, forecasts, and inventory strategy • Manage Amazon channel execution, including 1P vs. 3P, FBA/FBM/AWD mix, and pricing architecture • Support launches of new marketplaces, starting with Faire, through market analysis, launch plans, and go/no-go inputs • Recommend and execute participation in tentpole events such as Prime Day, Walmart Deals, Holiday, and platform deal events • Translate marketplace goals into channel-level plans connected to DTC, brand, and enterprise targets • Manage inventory planning, forecasting, replenishment, wholesale operations, and inventory across platforms • Monitor in-stock rate, IPI score, stranded inventory, aged SKUs, and drive corrective action • Coordinate supply chain execution with central operations, 3PLs, and vendors • Build and maintain scalable SOPs and workflows • Assist and advise retail media execution across Sponsored Products, Sponsored Brands, Sponsored Display, DSP, Walmart Connect, TikTok, and equivalents • Execute keyword and ASIN strategy and allocate ad budgets within the approved portfolio plan • Track and optimize TACoS, incrementality, new-to-brand growth, and media-driven profitability • Partner with Paid Media and Ecomm/SEO teams to improve conversion and organic ranking • Evaluate beta programs and new paid products across platforms • Oversee storefront and catalog health and ensure marketplace optimization • Ensure platform compliance and partner with Brand Protection on Brand Registry and IP protection • Monitor algorithm changes and category trends • Track portfolio KPIs and partner with Data & Insights on reporting • Identify growth levers, test approaches across ads, pricing, and promotions, and document results • Lead and develop direct reports and the marketplace Ops/Catalog team • Manage agencies and external partners • Collaborate with Finance, Marketing, Growth, Performance-Led Creative, Inventory, and Supply Chain

🎯 Requirements

• 5-7 years of progressive experience in ecommerce, marketplace, or retail operations, including at least 3 years managing Amazon for a multi-SKU brand • Experience in a fast-moving, multi-SKU environment (retail, beauty, or consumer products) with frequent launches, promotions, and inventory decisions • Hands-on fluency in 1P/3P strategy, FBA/FBM/AWD, retail media (Sponsored Products, Sponsored Brands, Sponsored Display, DSP), and catalog and compliance management • Working knowledge of P&L drivers (GMV, margin, TACoS, inventory turns) and ability to analyze them and act on results • Experience supporting or launching a new marketplace or channel, or clear appetite to do so • Track record developing and leading managers or specialists across ops, media, and catalog • Ability to work closely with a Senior Director and own execution independently while aligning with portfolio strategy • Preferred: hands-on Amazon experience across Seller Central, Advertising Console, and Brand Registry at a high-growth DTC or consumer brand • Preferred: retail or beauty background, or experience in another high-velocity, multi-SKU category • Preferred: experience with wholesale or B2B marketplaces such as Faire

🏖️ Benefits

• Generous paid time off • Company-covered health insurance • 5% 401k match • Discounts on all Comfrt products • Supportive, creative environment • Flexibility and collaborative support of a fully remote environment • Purpose-driven company focused on comfort and mental wellness • Equal opportunity employer committed to diverse backgrounds, perspectives, and skills

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