Director of Technical Delivery

🔥 3 minutes ago

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Logo of Commence

Commence

501 - 1000 employees

🏥 Healthcare

🏛️ Government

🤖 Artificial Intelligence

Healthcare • Government • Artificial Intelligence

Commence is a healthcare data and technology company that delivers data-centered solutions to make health data more accessible, discoverable, and interoperable. The company pairs clinical expertise with AI-driven data transformation and a technology platform to address fraud, waste & abuse, independent dispute resolution, peer and independent reviews, quality improvement, and patient advocacy. Commence serves federal health agencies (CMS, VA, Defense Health Agency), state & local government programs, and commercial health customers, focusing on improving outcomes, accuracy, and program integrity.

📋 Description

• Lead the Technical Delivery function responsible for delivering technology programs to federal and commercial healthcare customers • Own scope, execution, and technical delivery performance across the program portfolio • Coordinate resources across Engineering, Data, Infrastructure, and Security • Lead and develop Technical Delivery Managers, Technical Business Analysts, Technical Program Managers, Solution Architects, and Implementation Specialists • Hire, coach, manage performance, and support career development • Establish consistent delivery practices, including intake, estimation, planning cadence, status reporting, risk and issue management, and change control • Coordinate resource demand, sequence competing program needs, and escalate contention with clear tradeoffs • Own the customer implementation lifecycle from executed contract through go-live, hypercare, and transition to production support • Serve as senior delivery point of contact for customer and partner stakeholders, including government program offices and prime contractors • Establish and report technical delivery metrics, including milestone performance, cycle time, escalation volume, and forecast accuracy • Track contract deliverables, security requirements, and compliance obligations to completion with Security and DevSecOps • Partner with Engineering leadership on capacity planning and Technical Product on roadmap sequencing • Support capture and pursuit activity with delivery estimating, staffing plans, and execution approach

🎯 Requirements

• 10+ years delivering complex technology programs • 5+ years leading delivery managers, program managers, or equivalent • Accountability for a portfolio of concurrent programs with independent scope, schedule, and contract obligations • Experience delivering under federal contract vehicles, including familiarity with contract deliverables, period of performance constraints, and government stakeholder management • Strong technical fluency, including ability to challenge estimates, understand architectural tradeoffs, and hold technical teams accountable without managing them directly • Experience operating a matrixed resourcing model where delivery accountability and people management sit in different reporting lines • Experience with Agile or SAFe delivery • Experience with Atlassian Jira and Confluence or equivalent tooling • Excellent written and verbal communication, including executive and customer-facing reporting • Bachelor's degree in a technical, business, or related field; equivalent experience considered • Preferred: Federal health program experience, including CMS, VA, or DHA • Preferred: Working knowledge of FISMA, IL4+, CMMC, and the ATO process • Preferred: Customer implementation and onboarding for a software platform, including data migration and integration • Preferred: PMP, SAFe, or equivalent certification • Preferred: Familiarity with healthcare data standards, including HL7 FHIR, X12, ICD-10, and CPT • Must reside in one of the listed states: Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Maryland, Michigan, Mississippi, Missouri, Montana, North Carolina, Nebraska, Nevada, New York, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, District of Columbia, Wisconsin, Washington, or West Virginia

🏖️ Benefits

• Equal employment opportunity employer • Reasonable accommodations for individuals with disabilities • Remote work arrangement

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