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Principal Business Systems Architect

🔥 15 hours ago

🇺🇸 United States – Remote

đź’µ $164k - $228k / year

⏰ Full Time

đź”´ Lead

⚙️ Systems Engineer

Where this job comes from

Posted on Commerce's careers page, not through a job board

First seen by Remote Rocketship 15 hours ago

Still open on Commerce's site. Checked 3 hours ago.

Logo of Commerce

Commerce

1001 - 5000 employees

🛍️ eCommerce

🤖 Artificial Intelligence

🤝 B2B

eCommerce • Artificial Intelligence • B2B

Commerce is a company that provides flexible, AI-driven solutions designed for next-generation commerce. It connects various tools and systems to drive growth and unlock data potential for businesses. With a focus on delivering seamless, personalized experiences at scale, Commerce supports businesses through tailored solutions and end-to-end services. Its platform includes offerings like BigCommerce, Feedonomics, and Makeswift, aimed at enabling innovation, optimizing data, and creating customizable digital experiences.

đź“‹ Description

• Serve as the senior-most individual-contributor technical authority in the Business Systems organization • Own end-to-end systems architecture across CRM, billing, Marketing Operations, Revenue, and integration/middleware systems • Define and maintain target-state architecture across Business Applications • Create sequenced, fundable architecture roadmaps • Lead legacy modernization initiatives, including SFDC Legacy decommissioning and migration of Zuora integration ownership into Salesforce Lightning • Conduct technical due diligence on platform decisions, including what to build, buy, retire, or replatform • Partner with stakeholders across Go to Market, Finance, and Marketing to understand pain points and translate them into prioritized technical requirements • Resolve cross-system design disagreements and explain scalability, security, cost, maintainability, risks, and tradeoffs • Create solution designs and build specifications for developers and administrators • Support implementation teams during development • Own technical strategy for legacy decommissioning and modernization of integrations and workflows • Maintain system diagrams, integration maps, and architecture decision records

🎯 Requirements

• 10+ years in enterprise architecture, solutions architecture, or a senior technical individual-contributor leadership role • Experience spanning CRM and billing/ERP rather than a single-system specialization • Experience with GTM/revenue systems such as Salesforce or HubSpot • Experience with CPQ, quote-to-cash, and order-to-revenue flows • Proven experience leading legacy system modernization or decommissioning at scale • Experience managing migration risk and sequencing • Demonstrated experience acting as the final technical authority • Strong written communication skills and ability to document complex technical tradeoffs clearly • Comfortable operating within a standardize-first review process • Customization decisions must be signed off by the VP of Technology • Experience with Zuora or a comparable billing/subscription platform is a nice-to-have • Experience standing up or scaling AI-assisted engineering tooling is a nice-to-have • Prior experience at a company of similar scale and complexity is a nice-to-have

🏖️ Benefits

• Remote-first work environment • Optional collaborative workspaces in Austin, Atlanta, and London for team gatherings, workshops, and in-person connection • Variable compensation such as bonus or commission, where applicable • Equity, where applicable • Benefits in accordance with local policies • Inclusive and accessible hiring experience • Identity verification and privacy-law-compliant processing

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