
201 - 500 employees
🤝 Non-profit
🏥 Healthcare
📚 Education
💰 $5M Grant on 2018-11
Non-profit • Healthcare • Education
Community of Hope is a non-profit organization dedicated to improving health and ending family homelessness in Washington, DC. With a mission centered on creating opportunities for low-income families, including those experiencing homelessness, the organization aims to help them achieve good health, stable housing, and family-sustaining income. Founded in 1980, Community of Hope has nearly four decades of experience providing services such as case management, health services, educational support, and employment assistance through the dedication of its staff, volunteers, and donors.
🔥 4 minutes ago
🏛️ District of Columbia, Washington – Remote
💵 $36 - $40 / hour
⏱ Part Time
🟡 Mid-level
🟠 Senior
🖥️ Administration
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201 - 500 employees
🤝 Non-profit
🏥 Healthcare
📚 Education
💰 $5M Grant on 2018-11
Non-profit • Healthcare • Education
Community of Hope is a non-profit organization dedicated to improving health and ending family homelessness in Washington, DC. With a mission centered on creating opportunities for low-income families, including those experiencing homelessness, the organization aims to help them achieve good health, stable housing, and family-sustaining income. Founded in 1980, Community of Hope has nearly four decades of experience providing services such as case management, health services, educational support, and employment assistance through the dedication of its staff, volunteers, and donors.
• Serve as the primary IT point of contact for SharePoint Online issues, service requests, and approved enhancements • Administer and maintain SharePoint sites, hubs, pages, document libraries, lists, navigation, columns, content types, views, versioning, sharing settings, and site lifecycle activities • Troubleshoot access, permissions, synchronization, search, indexing, document-library, sharing, Office integration, and user-experience issues • Evaluate and improve SharePoint search and document discoverability • Troubleshoot search schema, indexing, permissions, metadata, content organization, navigation, and configuration issues • Provide input on Power Automate, Microsoft Teams integration, Microsoft Purview, and Microsoft Copilot readiness • Provide one-on-one and group support to staff, site owners, content stewards, and SharePoint champions • Develop and maintain user guides, quick-reference materials, FAQs, knowledge-base articles, and administrative documentation • Monitor usage and support indicators to identify adoption barriers and continuous-improvement opportunities • Mentor and transfer knowledge to strengthen the internal team's SharePoint administration, maintenance, troubleshooting, and improvement capabilities
• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred; equivalent relevant experience may be considered • Minimum 3 years of hands-on SharePoint Online administration experience in a production Microsoft 365 environment • Experience configuring and supporting SharePoint sites, hubs, document libraries, lists, pages, navigation, permissions, content types, metadata, views, versioning, and search • Experience troubleshooting SharePoint search, indexing, synchronization, sharing, access, and document-management issues • Experience implementing information architecture, taxonomy, metadata, and governance standards • Experience developing technical documentation, user guides, and role-based training materials • Experience delivering individual and group training to technical and non-technical users • Strong technical diagnostic, analytical, communication, and collaborative problem-solving skills • Organized, detail-oriented, self-directed, and able to prioritize multiple operational and improvement activities • Ability to communicate effectively with technical, administrative, clinical, operational, and leadership staff • Ability to work as part of an internal team, document work clearly, share knowledge, and build sustainable internal capability • Knowledge of HIPAA, information security, privacy, records management, and access-control principles preferred • Experience with Microsoft 365, Microsoft Teams, OneDrive, and Power Automate required • Familiarity with Microsoft Purview and Microsoft Copilot preferred
• 8-hour workdays with paid lunch • 3 weeks vacation, with an additional week after two years • 2 weeks sick leave • 11.5 paid holidays annually • One personal floating holiday annually • Annual performance-based raises, up to 5% of annual pay • Tuition reimbursement and loan repayment (NHSC & DCHPLRP) • Licensing reimbursement and CEU funding • Medical, dental, vision, life, and disability insurance • 403(b) retirement plan • Leadership development • Internal promotions and career growth opportunities • Equity-, compassion-, and well-being-centered culture
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