Sales Engineer, Ambient AI

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $120k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 2%

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Commure

1001 - 5000 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Commure is a healthcare technology company that builds AI-powered software and integrated infrastructure for health systems. The company develops ambient AI assistants, revenue cycle management tools, patient engagement platforms, and asset/safety monitoring solutions that integrate with electronic health records to automate documentation, coding, billing, and operational workflows. Commure focuses on co-developing solutions with health systems to reduce cost of care, lower clinician burnout, and improve patient and operational outcomes.

📋 Description

• Lead technical scoping calls for Ambient AI pilots with providers and decision makers • Capture specialty, note types, EHR, and workflow requirements and convert them into technical scopes • Stand up pilot EHR integrations using browser automation, DOM injection, and API paths • Investigate and fix issues when notes do not land in the patient chart • Confirm, configure, and enable advanced AI features including ICD coding, orders, Patient 360, carry forward, and pre-visit summaries • Translate gold-standard notes and specialty requirements into template requests • Triage template updates and in-pilot requests within a 24-hour SLA • Own pilot Slack channels and maintain pilot status and usage in Salesforce • Support Account Executives with integration and feature questions • Help run the weekly integrations sales desk • Own technical sections of RFPs and security questionnaires • Hand off customers to implementation with integrations, templates, provider lists, and known issues documented • Escalate integration and product findings to Engineering with clear reproduction steps • Help build debugging queries, checklists, wiki documentation, tooling, and playbooks

🎯 Requirements

• 3–7 years in sales engineering, solutions engineering, implementation, or healthcare IT • Hands-on experience with at least one ambulatory EHR: athenahealth, eClinicalWorks, AdvancedMD, NextGen, ModMed, Practice Fusion, or WebPT • Epic, Cerner, or Meditech Expanse experience is a plus • Comfort reading and debugging browser automation, DOM, REST APIs, JSON schemas, HL7/FHIR integrations • Ability to use SQL and internal tooling to investigate integration issues • Ability to explain ambient AI note generation, limitations, and remediation in plain language • Strong organization and ability to manage several pilots across multiple EHRs • Experience keeping Salesforce current and using Slack as the thread of record • Healthcare fluency in clinical documentation, specialty workflows, HIPAA, SOC 2, and HITRUST security questionnaires • Strong sense of ownership • Must be authorized to work in the United States or indicate whether sponsorship will be required

🏖️ Benefits

• Equity • Commission • Competitive compensation and benefits • Live pilots from your first weeks • Documented SLAs, a written playbook, and a team that helps you ramp • Clear path into Forward Deployed Engineering, enterprise Sales Engineering, or Product

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