Program Manager, Security Operations

🕒 September 22

🌵 Arizona, California, +1 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🎰 Nevada – Remote

💵 $165k - $175k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🛡️ Security Operations

👻 Ghost score 24%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Concentric

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

🔐 Security

💼 Consulting

Security • Consulting

Concentric is a security and global assistance firm specializing in protecting high-net-worth individuals, families, and corporations. Staffed by former military, government, and intelligence professionals, it delivers crisis management, executive protection, risk analysis, due diligence, background investigations, international operations, medical assistance, evacuations, secure transportation, and personal cyber security. The company provides discreet, precision security staffing and advisory services worldwide.

📋 Description

• Coordinate with Security Operations to establish and transition ad hoc work into embedded roles • Manage groups of vendors, ad hoc services, employees, and embedded services working with Concentric clients • Serve as primary liaison between Concentric, vendors, employees, and clients • Provide guidance, mentoring, performance feedback, and administrative support • Recruit, onboard, and hire vendors and embedded employees • Approve timecards, invoices, and expense reports • Provide supervisory oversight and collaborate with Embedded Programs Management, Security Operations, HR, Recruiting, and Finance • Deploy into operational field roles to support client requirements, coverage gaps, and emerging needs • Identify and place embedded employees in client programs; assist with screening and selection • Conduct employee check-ins and advocate for employee needs • Manage the embedded employee lifecycle, including onboarding, offboarding, timesheets, expenses, evaluations, and performance improvement plans • Manage relationships with client managers • Design proposals and budgets • Find, vet, and train security resources • Provide in-person management and direct Executive Protection support for complex security operations • Provide direct billable consultative and security services to global clients • Represent the business in California, Nevada, and Arizona for client requests and business development • Manage Security Operations staff coordination • Oversee GSOC operations and scheduling • Provide administrative support, expense/account reconciliation, AP/AR assistance, calendar management, project tracking, and updates to Security Operations management • Lead internal initiatives and develop protective operations policies, procedures, processes, and escalation protocols • Maintain client communication and ensure security-service deliverables are met • Communicate risks to personnel, property, or reputation • Identify process and resource gaps and develop methodologies to address them • Oversee quality control and training • Maintain a local security license for armed and unarmed security work

🎯 Requirements

• Must be able to legally work in the country where this position is located without visa sponsorship • 5+ years of supervisory experience • Program management experience, including managing an embedded program and/or overseeing vendors, staff, and client deliverables • Operational experience in protective services, with ability to deploy to the field as needed • Excellent professional judgment and decision-making skills • Excellent organizational and problem-solving abilities with great attention to detail • Ability to handle sensitive employee and client matters with discretion and professionalism • Proficiency with Google Suite and Monday.com • At least 10 years of experience in the protective security industry, law enforcement, or similar government service • Strong understanding of the executive protection industry and an established professional network in the assigned location • Experience developing and delivering protective protocols and measures at the organizational level • Experience working with contract staff and employees to provide comprehensive protective services • Experience partnering with a cross-functional team to deliver protective services • Exceptional communication and interpersonal skills • Proven ability to transfer knowledge and inspire a growth mindset • Must be eligible to obtain a California BSIS Armed Guard Card and CA CCW; must be able to obtain licensing required for field work in the state where the position is located • CA BSIS Armed Guard Card eligibility is required regardless of state of residence • Ability to travel up to 30% of the time • Bachelor’s degree in a related field is preferred

🏖️ Benefits

• HSA medical plan covers 100% of the premium for employee-only coverage; substantial dependent premium coverage • PPO medical plan with employee contribution for employee-only coverage • HSA employer contribution • Medical FSA • Employer-paid life, STD, LTD, and AD&D insurance • 401k including employer match and immediate vesting • 11 paid holidays • Paid vacation, sick, and parental leave • Annual Health & Wellness Benefit • Pet Insurance • National discount employee program • Employee Assistance Program for personal needs • Credentity Protection - Eclipse Digital Protection by Concentric • Free access to Risk Intelligence Dashboard and GEAR App with 24/7 risk intelligence and remote support • Dedicated Security and Intelligence Training Programs for Professional Development • Coaching and Mentoring Opportunities

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