Benefits Administration Services Analyst II

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $47k - $61k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

👻 Ghost score 0%

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

☁️ SaaS

🏢 Enterprise

🔥 Funding within the last year

💰 $93M Post-IPO Debt - Conduent on 2025-08

B2B • SaaS • Enterprise

Conduent is...

📋 Description

• Perform Defined Benefit pension calculations for retirement, termination, death, and other benefits • Review participant data and documentation for accuracy and completeness • Process participant elections, benefit commencements, distributions, and other pension-related transactions • Interpret and apply Defined Benefit plan provisions, administrative procedures, and business rules • Understand plan designs, benefit formulas, payment options, and eligibility criteria • Research and resolve participant and plan administration issues, escalating complex matters when appropriate • Review calculations and transactions for accuracy and compliance • Maintain participant records and update benefit administration systems • Respond to participant, client, and internal team inquiries • Identify and resolve data discrepancies with appropriate teams • Support data validation, testing, audits, and quality assurance activities • Assist with plan updates, system changes, annual processes, and special projects • Follow service-level agreements, quality standards, procedures, and client-specific requirements • Maintain documentation for processes, procedures, calculations, and administration activities • Collaborate with internal groups to deliver benefits administration services accurately and on time • Participate in team meetings, training, and client-facing interactions • Identify process, accuracy, and operational efficiency improvements • Support Senior Analysts and team leadership with complex Defined Benefit administration activities

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and relevant experience • 2+ years of experience in benefits administration, pension administration, or a related field • Experience with Defined Benefit pension plans strongly preferred • Experience performing or reviewing pension benefit calculations preferred • Understanding of retirement plan concepts, participant data, and benefit administration processes • Ability to interpret plan documents, procedures, and business rules and apply them accurately • Strong analytical, mathematical, and problem-solving skills • Strong attention to detail while managing multiple priorities • Proficiency with Microsoft Excel and other Microsoft Office applications • Experience with benefits administration or pension systems preferred • Strong written and verbal communication skills • Ability to work independently while collaborating effectively within a team environment • Experience administering Defined Benefit plans in a benefits outsourcing, consulting, or third-party administration environment preferred • Knowledge of ERISA, IRS regulations, and other requirements applicable to Defined Benefit retirement plans preferred • Experience with complex pension calculations, including early retirement, optional forms of payment, QDROs, and death benefits preferred • Experience with data analysis, system testing, or benefits administration implementations preferred • Experience working in a client-service environment preferred

🏖️ Benefits

• Remote work from home • Comprehensive health and welfare benefits effective from day one • Retirement savings programs • Employee discounts on merchandise, services, travel, and more • Career growth opportunities • Paid training • Paid time off (PTO) • Paid holidays • Dental and vision programs • Life and disability insurance • Award-winning learning platforms • Great work environment valuing diversity and inclusion • Bonus or incentive eligibility based on business need