Benefits Call Center Representative

🕒 September 10

🇺🇸 United States – Remote

💵 $15 - $16 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

☁️ SaaS

🏢 Enterprise

💰 $93M Post-IPO Debt - Conduent on 2025-08

B2B • SaaS • Enterprise

Conduent is...

📋 Description

• Answer incoming calls and assist customers with benefit-related inquiries • Provide clear explanations of healthcare, retirement, and other benefit options • Navigate multiple systems while maintaining accuracy and efficiency • Maintain professionalism and empathy in all customer interactions • Meet performance, quality, and attendance standards • Follow all company policies and procedures

🎯 Requirements

• Previous customer service and/or call center experience • Excellent verbal and written communication skills • Strong typing and keyboarding skills • Ability to multitask and navigate multiple systems • Strong problem-solving skills • High school diploma, GED, or college degree • Experience with healthcare or employer benefits (highly preferred) • Ability to successfully complete a paid training program • Must pass an internet speed test: download ≥25 Mbps, upload ≥5 Mbps, ping ≤175 ms • Must be able to connect with an ethernet cable to a modem/router • Must reside in an eligible US state or municipality where the compensation structure complies with applicable wage regulations

🏖️ Benefits

• Weekends off • Work from home • Paid training • Health benefits for you and your family, including medical, dental, and vision, starting on day 1 • Supportive team environment with growth opportunities • Health insurance coverage • Voluntary dental and vision programs • Life and disability insurance • Retirement savings plan • Paid holidays • Paid time off (PTO) or vacation and/or sick time • Potential bonus or incentive based on business need