Bilingual Customer Service Representative

🔥 8 minutes ago

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

☁️ SaaS

🏢 Enterprise

🔥 Funding within the last year

💰 $93M Post-IPO Debt - Conduent on 2025-08

B2B • SaaS • Enterprise

Conduent is...

📋 Description

• Help people every day by taking calls, actively listening to understand customers' needs, and answering their questions. • Manage a steady volume of incoming calls from customers while navigating through multiple systems. • Assist members with enrollment into the Medicare plan, disenrolling from their plan, processing claims regarding their plan, etc. • Successfully learn and navigate 30-40 systems.

🎯 Requirements

• Must be fluent in English & Spanish. • Excellent communication skills. • Successfully complete customer service assessment & typing test. • Keyboarding and software proficiency. • Great problem-solving skills. • Ability to effectively multi-task. • High school diploma, GED, or college degree. • Ability to successfully complete a mandatory paid training program. • Successful completion of background check is required for this position.

🏖️ Benefits

• Health benefits medical, dental and vision are available on 1st day of employment. • Paid time off is accrued after 180 days of employment. • Training is paid.