Call Center Representative

🕒 September 11

🇺🇸 United States – Remote

💵 $15 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

👻 Ghost score 24%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

☁️ SaaS

🏢 Enterprise

💰 $93M Post-IPO Debt - Conduent on 2025-08

B2B • SaaS • Enterprise

Conduent is...

📋 Description

• Provide customer support for claims, debit card issues, and website navigation • Assist with commuter orders, eligible expenses, and balance inquiries • Handle HSA contributions, distributions, and account setup • Support tax form inquiries and profile updates • Manage 30–40 calls per day while navigating multiple systems • Help customers submit reimbursement requests, reset portal passwords, and navigate the website

🎯 Requirements

• Successfully complete a customer service assessment and computer-based typing test • High school diploma, GED, or college degree • 6 months of customer service experience • Complete mandatory paid training with 100% attendance • Great problem-solving skills • Ability to effectively multitask • Flexibility to work weekends and holidays • Ability to manage steady incoming call volume while navigating multiple systems • Successful background check, including education and previous employment verification • Home internet connection with at least 25 Mbps download and 10 Mbps upload speed • Ability to hardwire the work computer directly to the home modem via Ethernet • Satellite and wireless internet are not acceptable • Quiet, distraction-free workspace with no other people present during working hours • Eligible to work in an approved US state or locality; hiring is unavailable in AK, CA, CT, HI, IL, MA, MD, MT, NJ, NY, OR, WA, Minneapolis–MN, Washington, DC, and Denver/County of Boulder/Edgewater County–CO

🏖️ Benefits

• Paid time off accrued after 180 days of employment • Health, medical, dental, and vision benefits available on the first day of employment • Fully work from home • Paid 3-week virtual training and 2 weeks of Nesting • Company-provided equipment: computer, monitor, mouse, keyboard, headset, Ethernet cord, and power cables • Retirement savings plan • Paid holidays • Life and disability insurance • Voluntary dental and vision programs • Potential bonus or incentive based on business need

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