Senior Director, Transformation

Job not on LinkedIn

🔥 0 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $181k - $210k / year

⏰ Full Time

🟠 Senior

👔 Director

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 Venture Round on 2009-01

Healthcare • Logistics • Consulting

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Lead a portfolio of Medicaid implementation programs from contract signature through steady-state operations • Establish implementation strategies, delivery roadmaps, governance frameworks, project management practices, stage gates, and delivery methodologies • Provide executive oversight by monitoring project health, schedules, milestones, dependencies, and quality metrics • Lead escalation management, production issue coordination, war rooms, action plans, and accountability during crises • Drive execution across development, QA, DevOps, operations, system architecture, integrations, release management, defect remediation, testing, and production support • Facilitate executive steering committees, governance reviews, and program status discussions • Manage client expectations and relationships throughout the implementation lifecycle • Support proposal, transition, and contract expansion activities as a delivery subject matter expert • Partner with finance and business leadership on project costs, revenue, and margin visibility • Identify and manage risks, issues, dependencies, and scope changes • Lead recovery efforts for at-risk programs and execute corrective action plans • Build a high-performing implementation organization focused on accountability, execution discipline, collaboration, and continuous improvement • Use implementation metrics including claims inventory, defect trends, payment cycle performance, provider impacts, SLAs, and federal reporting status to lead discussions

🎯 Requirements

• Bachelor's degree in Business, Healthcare Administration, Information Technology, Engineering, or related field • 15+ years of leadership experience managing large-scale Medicaid or similar technology implementations • Experience leading Medicaid, healthcare payer, MMIS, eligibility, provider, claims, pharmacy, or government modernization initiatives • Ability to manage large portfolios, executive stakeholders, complex budgets, and geographically distributed teams • Exceptional executive communication, negotiation, and leadership skills • PMP, PgMP, PMI-ACP, MES, MITA, Lean Six Sigma, or related certifications preferred

🏖️ Benefits

• Remote work • Flexible working hours • Health and welfare benefits starting on the first day of employment • Retirement savings plan • Employee discounts on merchandise, services, travel, and more • Career growth opportunities • Access to award-winning learning platforms and training • Health insurance coverage • Voluntary dental and vision programs • Life and disability insurance • Paid holidays • Paid time off (PTO) or vacation and/or sick time • Award-winning work environment and diversity culture