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Professional Service Manager

🔥 16 hours ago

🌲 North Carolina – Remote

infoinfo

💵 $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on Connecteam's careers page, not through a job board

First seen by Remote Rocketship 16 hours ago

Still open on Connecteam's site. Checked 11 minutes ago.

Logo of Connecteam

Connecteam

201 - 500 employees

🤝 B2B

👥 HR Tech

⚡ Productivity

B2B • HR Tech • Productivity

Connecteam is a workforce management platform designed to streamline daily operations for businesses. It offers features like time tracking, scheduling, task management, and employee communication, all in one app, making it easier for teams to stay connected and engaged, particularly in industries with deskless employees. Connecteam supports HR functions such as onboarding, training, and compliance, helping companies manage their workforce effectively and boost productivity.

📋 Description

• Deliver professional services to clients. • Set up Connecteam features based on client workflows. • Integrate Connecteam with other platforms. • Migrate data from existing tools into Connecteam. • Meet with clients daily to deliver professional services. • Work offline to complete client-assigned tasks. • Build and maintain customer relationships, understand needs, and provide tailored solutions. • Manage multiple tasks in a fast-paced, high-pressure environment. • Collaborate with Customer Success, R&D, and integration partners, including payment processing providers, to support implementations, troubleshoot issues, and ensure a best-in-class customer experience.

🎯 Requirements

• Native-level English proficiency – MUST. • Tech-savvy, dedicated, eager, and curious to learn new things and constantly improve. • Strong team player with excellent communication and collaboration skills. • Ability to thrive in a high-pressure environment. • Monday–Friday availability, 9:00am–6:00pm. • 1 year of experience in a SaaS company – preferred.

🏖️ Benefits

• Medical Coverage • Insurance plan • 401K • Paid time off for vacation and sick days • Training and nurturing for professional development • Weekly happy hours • Holiday parties

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