Senior Channel Partner Services Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $76.5k - $97.9k / year

⏰ Full Time

🟠 Senior

🪙 Affiliate Manager

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Connection

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Connection is a leading provider of technology products and services for businesses, healthcare institutions, educational organizations, and government entities. The company offers a wide range of solutions including computer parts, office equipment, software, and storage solutions. Connection also specializes in providing comprehensive IT services such as cybersecurity, artificial intelligence, digital workspace, modern infrastructure, and multicloud solutions. With a focus on delivering tailored IT solutions that meet specific organizational needs, Connection helps its clients implement effective technology strategies that enhance business operations and outcomes.

📋 Description

• Provide pre-sales through solution sales technical consulting and contracting for XaaS solutions. • Conduct assessments to understand client challenges and business objectives. • Lead solution design with Solution Architects and sellers across assigned sales regions. • Present technical solution configurations based on client needs and pricing, recommending applicable services. • Collaborate with partners and cross-functional teams to design technical solutions. • Advise and manage pricing programs with referral providers. • Manage deal registration and coordinate best-fit suppliers for co-sell motions. • Serve as subject matter expert to Account Managers and the Technical Services organization on XaaS referral subscription solutions and programs. • Engage Connection Technology Practices to optimize client outcomes. • Develop business opportunities by identifying XaaS solution opportunities and target accounts. • Use company and external tools to identify strategic prospects. • Participate in customer and prospect calls to discover and qualify advanced technology opportunities. • Forecast and manage pipeline to meet monthly recurring revenue targets. • Maintain professional development, knowledge of XaaS solutions and market trends, and relevant certifications. • Attend industry and manufacturer training sessions and complete vendor certifications. • Educate the selling organization on XaaS sales enablement strategies and tactics. • Lead creation and presentation of technical training. • Coach Account Managers on XaaS technologies and partner offerings. • Support XaaS and Connectivity marketplace partners and update training and development materials.

🎯 Requirements

• Proficient use of Microsoft Office, including Excel and PowerPoint, Microsoft Teams, and relevant internal business systems • IT aptitude and willingness to continually learn and apply current technologies • Advanced working knowledge of XaaS partner-specific technology • Advanced working knowledge of XaaS technologies and related product solutions • Ability to provide technical solutions based on customer needs • Proven experience in technology/software partner and indirect channel management • Strong negotiation skills • Proven experience managing multiple projects and delivering expectations internally and with clients • Proven collaborative experience with sales, internal colleagues, and external partners • Account planning skills and experience with upsell and cross-sell strategies for monthly XaaS services and solutions • Ability to stay current and train in Server, Storage, Networking, Collaboration, Security, Cloud Compute, and Connectivity technologies • Customer-oriented approach with ability to listen to and anticipate customer needs • Problem-solving ability in situations with limited standardization • Ability to clearly explain and demonstrate customer value propositions • Analytical ability to assess customer business systems requirements • Excellent time management, organization, documentation, scheduling, and performance-monitoring skills • Ability to define problems, collect data, establish facts, and draw valid conclusions and solution recommendations • Strong executional skills • Strong interpersonal and proactive communication skills • Self-motivated and results-driven • Bachelor's Degree in Marketing, Business, Computer Science, IT, or similar field, or equivalent experience (6–8 years) • Certifications, licenses, or registrations required, if any: UCaaS/CCaaS, Connectivity, Colocation, Security, SDWAN & SASE options

🏖️ Benefits

• Strong base salary • Quarterly MBO bonus • Other monetary incentives • 401k plans • Medical insurance • Free therapy visits • Mental health coaching and tools • Meditation resources • Generous paid time off package • Vacation time • Care time • Wellness Time Off days • Volunteer Time Off days