Family Partner

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Trillium Health Resources

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Trillium Health Resources is a leading specialty care manager (LME/MCO) for individuals with serious behavioral health, intellectual/developmental disabilities, and traumatic brain injury in North Carolina. The organization is committed to investing in the health and well-being of the communities it serves, providing services such as preventive health screenings, crisis intervention, and tailored care management. Trillium focuses on enhancing access to mental health and substance use services for its members and ensuring support for vulnerable populations.

📋 Description

• Educate parents/caregivers on navigating child-serving physical, behavioral, and social service systems • Inform parents/caregivers about informal and community resources • Facilitate parents’/caregivers’ access to available resources • Work alongside the System of Care Coordinator in assigned counties • Support a system of care for young people and families receiving child mental health and substance use services • Ensure members receive whole person care addressing physical health, behavioral health, and social determinants of health • Participate in System of Care planning, implementation, coordination, and training • Provide education and support regarding members’ and families’ rights and responsibilities • Serve on multidisciplinary care teams using person-centered planning methods • Support discovery activities, information gathering, and assessment • Assist members or legally responsible persons in choosing service providers objectively • Support members/families in directing the planning process and plan development

🎯 Requirements

• High School Diploma or GED • Minimum of four (4) years of experience as a primary caregiver for a child or youth receiving Medicaid or State funded BH services • Must have a valid driver’s license • Must reside within Anson, Montgomery, Moore, or Richmond County, North Carolina • Must be able to travel within the catchment as required • Preferred: Two (2) years paid experience working directly with individuals with BH/MH or IDD conditions • Preferred: Paid experience related to the counties in which they are applying • Preferred: Certified Peer Support Specialist • Must pass a drug test as a condition of employment

🏖️ Benefits

• Competitive benefits • Work-from-home options available for most positions • Opportunities for professional growth • Collaborative, mission-driven work environment • Typical working hours: 8:30 am – 5:00 pm • Health Insurance with no premium for employee coverage • Flexible Spending Accounts • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year • NC Local Government Retirement Pension (defined-benefit plan) • 401k with 5% employer match and immediate vesting • Public Service Loan Forgiveness (PSLF) qualifying employer • Quarterly stipend for remote work supplies

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