Brand Logistics Manager

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔗 Supply Chain

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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ConnectWise

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1982

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

💰 $585k Seed Round on 2019-06

SaaS • Cybersecurity • Enterprise

ConnectWise is a leading provider of software and services for managed service providers (MSPs), offering solutions designed to automate and streamline operations in IT management, cybersecurity, and business management. Their Asio platform is purpose-built for MSPs, delivering tools for unified monitoring and management, cybersecurity, data protection, and business management. ConnectWise provides services like professional services automation, remote monitoring and management (RMM), quote and proposal automation, IT documentation, and financial management among others. Through partnerships and integrations with top-rated vendors, ConnectWise enhances its offering for IT service management. The company also hosts industry events and provides community support to foster growth and innovation in the MSP sector.

📋 Description

• Strengthen the operational infrastructure enabling the Brand & Creative team to deliver consistent, high-quality work at scale • Manage Brand & Creative intake and request readiness, including triage, brief/spec sheet review, input validation, priority clarification, routing, status tracking, and stakeholder follow-up • Review creative briefs and spec sheets and ensure requirements, assets, stakeholders, deadlines, approvals, and desired outcomes are clear • Define and maintain intake standards across design, copy, video, presentation, webinar, event, regional, campaign, and production requests • Clarify priorities, urgency, ownership, and tradeoffs; escalate reprioritization or resourcing decisions to the Director, Brand & Creative • Build and maintain project plans covering scope, milestones, dependencies, owners, timelines, resource allocation, and risks • Manage concurrent brand workstreams end-to-end, sequencing work and resolving conflicts • Partner with Events, Demand Generation, Product Marketing, and regional teams on event and campaign workstreams • Coordinate stakeholders, regions, agencies, vendors, and creative disciplines for webinars, campaigns, events, executive materials, regional needs, and partner-facing assets • Support brand governance and approved asset usage • Comanage DAM/Brandfolder logistics, including uploads, tagging, metadata, folder organization, permissions, archiving, naming conventions, and cleanup • Coordinate vendor, contractor, print, promotional, shipping, and production logistics • Track Brand & Creative spend against budget, reconcile actuals, flag variances and forecast risks, and provide spend reporting • Create templates, checklists, intake forms, asset request guidance, production specs, vendor trackers, workflow documentation, and playbooks • Research vendors, tools, asset usage, process improvements, operational bottlenecks, stakeholder needs, and workflow optimization • Define, track, and report Brand & Creative KPIs • Build and maintain dashboards showing workstream status, throughput, budget utilization, and delivery performance • Implement process improvements, AI-enabled workflows, automation opportunities, and governance mechanisms • Provide guidance and informal coaching on intake expectations, asset usage, brand logistics processes, and workflow standards

🎯 Requirements

• Bachelor's degree in Marketing, Communications, Business, Design Operations, Creative Operations, or a related field; equivalent business experience will be considered • 5+ years of relevant experience in brand operations, creative operations, marketing operations, campaign operations, customer marketing operations, creative services operations, production coordination, agency traffic/production coordination, event marketing operations, marketing or creative project management, or related roles • Experience in B2B SaaS, cybersecurity, IT management, managed services, enterprise software, partner/channel-led businesses, or similarly complex B2B environments • Experience owning project plans, budget tracking, and KPI reporting or dashboards for a marketing, creative, or operations team • Advanced knowledge of brand operations, creative operations, marketing operations, project management, workflow coordination, production coordination, intake governance, asset management, or related processes and tools • Advanced knowledge of workflow and project management tools such as Asana or Monday.com; reporting and dashboard tools such as Excel, Power BI, or Smartsheet; and collaboration tools such as Microsoft Teams, SharePoint, or Microsoft 365 • Working knowledge of budget tracking and financial administration, including purchase orders, invoices, vendor estimates, accruals, reconciliation, and variance reporting • Practical understanding of brand governance, creative production, DAM/Brandfolder management, templates, final file organization, vendor handoffs, and review/approval processes • Comfort working with workflow, collaboration, DAM, presentation, creative review, spreadsheet/reporting, and AI-enabled workflow tools • Moderate fluency in strategically using AI tools as part of daily workflow • Ability to manage requests, timelines, stakeholders, handoffs, resource allocation, and operational processes independently with minimal supervision • Excellent organizational, prioritization, documentation, follow-through, and detail-management skills • Strong collaboration, service orientation, stakeholder management, and communication skills • Ability to identify incomplete inputs, unclear ownership, unrealistic timelines, and workflow risks • Ability to adapt to changing business needs, technologies, tools, priorities, and stakeholder expectations • Strong judgment, tact, discretion, resilience, and calm execution in a fast-paced environment

🏖️ Benefits

• Equal employment opportunity and inclusive workplace • Reasonable accommodations for qualified individuals with disabilities during the application and hiring process • Other benefits and privileges of employment (as referenced in the posting)