Software Training Consultant II

Job not on LinkedIn

🔥 9 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

📚 Learning and Development

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 27 days.
• No salary listed.

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ConnectWise

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1982

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

💰 $585k Seed Round on 2019-06

SaaS • Cybersecurity • Enterprise

ConnectWise is a leading provider of software and services for managed service providers (MSPs), offering solutions designed to automate and streamline operations in IT management, cybersecurity, and business management. Their Asio platform is purpose-built for MSPs, delivering tools for unified monitoring and management, cybersecurity, data protection, and business management. ConnectWise provides services like professional services automation, remote monitoring and management (RMM), quote and proposal automation, IT documentation, and financial management among others. Through partnerships and integrations with top-rated vendors, ConnectWise enhances its offering for IT service management. The company also hosts industry events and provides community support to foster growth and innovation in the MSP sector.

📋 Description

• Lead the design and delivery of online and in-person educational content for ConnectWise products, focusing on Cybersecurity and Business Continuity & Disaster Recovery (BCDR) solutions • Establish operational plans for the Software Training team • Develop and implement products, processes, standards, and operational plans • Support Technical Training teams • Serve as a subject matter expert for Cybersecurity and BCDR-focused training initiatives • Create and update educational assets, instructional content, and documentation • Prepare and deliver workshops in the office, user group meetings, and national events • Create and present informative, interactive webinars for internal and external audiences • Assist with consulting engagements and documentation content creation • Use tools to facilitate partner learning and product adoption through ConnectWise University • Review and maintain technical documentation and training content for Cybersecurity and BCDR solutions • Resolve or coordinate resolution of complex problems • Collaborate with cross-functional teams to keep educational information and materials current

🎯 Requirements

• Ability to manage large projects and processes independently with limited supervision • Recognized expert in applicable work area • Strong knowledge of Cybersecurity concepts, solutions, and industry best practices • Experience with Business Continuity & Disaster Recovery (BCDR) concepts and technologies preferred • Ability to situationally adapt and understand new technology/processes according to business and partner requirements • Professional presence suitable for meetings, email, and internal and external-facing events • Strong presentation and facilitation skills • Strong written and verbal communication skills • Strong analytical and problem-solving skills, with ability to synthesize information for technical and non-technical audiences • Ability to work constructively and independently in a fast-paced, multi-tasking environment • Ability to interact positively and openly with peers, leadership, and external business contacts • Bachelor's degree in a related field or equivalent business experience • 7+ years of relevant experience preferred • Experience delivering technical training, creating instructional content, or educating customers and partners on technology solutions • Background in Cybersecurity, Information Security, Managed Security Services, BCDR, or related technologies strongly preferred • MSP industry experience preferred but not required

🏖️ Benefits

• Travel approximately 2-3 weeks annually for partner events, training workshops, conferences, and other company-related meetings • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions and/or receive other benefits and privileges of employment

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