Principal, Product Learning – Development

Job not on LinkedIn

🔥 0 minutes ago

🏄 California, Colorado, +9 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🍁 Vermont – Remote ☕ Washington – Remote

💵 $171.1k - $251.6k / year

⏰ Full Time

🔴 Lead

📚 Learning and Development

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Design and deliver the PM Academy covering onboarding and ongoing curriculum across PRD writing, discovery, prioritization, roadmapping, and stakeholder influence with AI in the workflow • Design, build, and facilitate adoption of internal AI tooling such as prompt libraries, agents, and PRD and research generators • Execute Twilio’s AI-first product development lifecycle vision with Product leaders • Map current workflows and identify AI and automation opportunities • Run cohort programs for new PMs and newly promoted PM managers • Design tailored programming for different parts of the organization • Curate and maintain internal product playbooks, templates, and documentation • Facilitate workshops, office hours, and 1:1 coaching for PMs and PM leaders • Drive AI adoption through a product management champion network • Measure impact against pre-rollout baselines • Partner with product and engineering leaders to coach the organization through change

🎯 Requirements

• Bachelor’s degree in Business, Computer Science, a related field or equivalent practical experience • 8+ years of experience across product management, consulting, program management, L&D or enablement • Experience leading programs or product operations for B2B SaaS, PaaS or equivalent • Outstanding written and verbal communication that drives executional impact at scale • Ability to distill complex detail into an executive narrative • Ability to explain technical concepts to audiences without technical backgrounds • Strong facilitation skills • Ability to build trust and exchange ideas across organizational boundaries • Excellent problem-solving and organizational skills • Ability to thrive in a fast-paced, evolving, ambiguous environment • Master’s in computer science, engineering or business administration is desired • Hands-on experience building AI agents, automated workflows, and internal tooling is desired • Experience leading change management in B2B SaaS is desired

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Equity plan eligibility • Corporate bonus plan eligibility • Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Support for employee volunteering and donation efforts

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