Staff Organizational Change Management Specialist

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

📚 Learning and Development

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

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Shield AI

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🤖 Artificial Intelligence

🚀 Aerospace

🎖️ Defense

Artificial Intelligence • Aerospace • Defense

Shield AI is a leading developer of AI-driven military solutions, focusing on enhancing mission autonomy and battlefield awareness. Their platform, Hivemind, enables rapid deployment of intelligent systems for various defense applications, including drone operation and surveillance. With a commitment to utilizing advanced technology, Shield AI aims to protect service members and civilians by revolutionizing defense technologies through autonomous systems.

📋 Description

• Build Shield AI's organizational change management program for technical functions, including frameworks, templates, playbooks, intake processes, and success metrics • Own change strategy and execution for identity and access changes, endpoint and device management, security controls and compliance requirements, ERP and business system rollouts, collaboration tool migrations, and new IT service models • Partner with IT, Enterprise Operations, and Cybersecurity leaders during project planning to assess impact, readiness, and risk • Run stakeholder analysis and change impact assessments across engineering, manufacturing, flight operations, and corporate teams • Create communications, training, and enablement materials, including announcements, FAQs, how-to guides, short videos, office hours, and change champion networks • Measure adoption using ticket volume, usage telemetry, compliance rates, and surveys, and adjust course • Coordinate release and change calendars • Represent end-user needs in technical decisions and challenge rollout plans that are not ready for users • Establish an OCM framework and intake process adopted by IT, Enterprise Operations, and Cyber • Drive measurable adoption, reduce support tickets, and become involved by leaders at project kickoff

🎯 Requirements

• 8+ years in organizational change management, including at least 3 years supporting IT, security, or enterprise technology programs • Technical fluency in SSO/MFA, identity providers such as Okta and Entra ID, MDM tools such as Intune and Jamf, ITSM tools such as ServiceNow and Jira Service Management, SaaS migrations, and security controls • Track record of building a change function or program • Strong writing skills, including translating dense technical specifications into clear announcements • Comfort operating with ambiguity in a fast-moving, high-growth environment • Familiarity with a change methodology such as Prosci/ADKAR or Kotter • Preferred: experience in defense, aerospace, or regulated environments, including CMMC, ITAR, FedRAMP, or NIST • Preferred: Prosci or CCMP certification • Preferred: background in IT project management, service delivery, or technical training • Preferred: experience supporting security awareness or compliance programs • Offers are contingent on a cleared background • Must be authorized to work in the United States; sponsorship requirements are addressed in the application form

🏖️ Benefits

• Bonus • Benefits • Equity • Temporary benefits package applicable after 60 days of employment for temporary employees • Benefits eligibility exclusions for military fellows and part-time employees • Possible reference check and cleared background contingency

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