Forward Deployed Engineer

Job not on LinkedIn

🔥 16 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 12%

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Logo of Clutch

Clutch

51 - 200 employees

📣 Marketing

✈️ Travel

💼 Consulting

Marketing • Travel • Consulting

Clutch is a results-driven consulting firm that redefines traditional consulting methods through a human-centered approach. By focusing on data-driven solutions, Clutch addresses gaps in business processes for companies of all sizes, including government entities, small businesses, and financial institutions. It specializes in marketing, communications, and event management, and utilizes proprietary tools and resources to drive transformational outcomes. Notably, Clutch applies a Human Transformation Approach to re-integrate human elements often overlooked by technology-led solutions. It offers AI-driven insights to predict and quantify human emotions, enhancing understanding and support for entrepreneurs and the startup marketplace.

📋 Description

• Take AI agents from sold to live and performing at specific credit unions • Participate in discovery sessions with credit unions • Build integrations to core banking and loan origination systems • Author and tune agent behavior, including prompts, tools, and evaluations • Run live tests with credit union staff • Support agents through go-live and the first weeks of production • Write production code weekly in integrations, modules, and agents • Collaborate with engineers, pod leads, product managers, AI Operations Managers, and AI sales specialists • Own the technical side of credit union implementations end to end • Run evaluation and tuning loops using golden transcripts, rubric judges, and regression suites • Conduct on-site visits and convert field feedback into product decisions • Contribute reusable capabilities to the Agents Platform • Create implementation playbooks for AI Operations teams • Travel to customer sites when in-person involvement is needed

🎯 Requirements

• 5+ years of software engineering experience in a fast-paced environment • Senior TypeScript and Node.js backend experience in a large codebase • Experience with NestJS, CQRS, schema-validated boundaries, and dependency injection • Integration and API engineering experience, including secure service-to-service endpoints, third-party APIs, webhooks, and legacy banking systems • Knowledge of OAuth, machine-to-machine authentication, tenant-scoped access, secrets handling, and preventing PII in logs • Ability to work directly with customers and make technical recommendations • Willingness to travel roughly 20% on average, including one- to two-week stretches around kickoffs and go-lives • Based in the United States and able to travel on short notice • Genuine interest in LLM agents and evaluation discipline for non-deterministic systems • Voice and telephony, Temporal or event-driven orchestration, Python, core banking or LOS integration, and credit union or banking domain knowledge are nice to have but explicitly not required • Must be legally authorized to work in the United States • Must not require employment visa sponsorship now or in the future

🏖️ Benefits

• Remote work from anywhere • Twice-yearly off-sites • Flexible PTO days yearly • Stock options • Home office setup budget • Work-related trips and co-working budget • Comprehensive health and dental insurance plans

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