Program Manager – Live Programs

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $75k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 19%

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Logo of Constructive Dialogue Institute

Constructive Dialogue Institute

1 - 10 employees

📚 Education

🤝 Non-profit

Education • Non-profit • Training

Constructive Dialogue Institute is a nonprofit organization focused on transforming conflict through constructive dialogue. The institute provides blended learning programs, training and certifications, and campus-wide solutions to equip students, faculty, and administrators with the skills needed for productive conversation, collaboration, and problem-solving. With a special focus on higher education, the institute aims to establish a shared language and set of norms across campuses to navigate differences and foster an environment of trust and collaboration. They offer free webinars, professional development, and original research to support meaningful dialogue within educational institutions, workplaces, and public service sectors.

📋 Description

• Own end-to-end delivery of assigned Live Programs engagements, especially complex, multi-session, multi-stakeholder engagements • Plan and lead partner-facing kickoff, recurring check-in, and debrief meetings • Build trust with partner main points of contact and represent CDI credibly • Serve as the primary liaison between CDI Educators and partners • Schedule Educators and ensure alignment with partner needs and CDI program standards • Coordinate participant communications, scheduling, pre- and post-program information, and inquiries • Lead continuous improvement of delivery and evaluation systems across Airtable, HubSpot, and Asana • Surface recurring issues and design workflow refinements for the broader delivery team • Revise Live Programs evaluation with the Research team to align measurement with CDI’s theory of change • Design and implement evaluation processes for complex engagements • Lead analytics work that turns program data into insights for delivery, curriculum design, and partner outcomes • Collaborate with Implementation, Partnerships, Education, and Culture Change teams • Support Educator training and release logistics for new and revised programs

🎯 Requirements

• 3+ years of program or project management experience, ideally within a learning and development or educational setting • Experience independently owning complex or multi-stakeholder projects • Confident and credible in partner-facing settings • Ability to lead external meetings, build trust with senior stakeholders, and represent an organization in relationship-defining conversations • Strong organizational and project management skills • Ability to prioritize and manage multiple engagements and deadlines effectively • Strong process orientation with a track record of identifying workflow optimization and efficiency improvements • High attention to detail • Comfortable with data and evaluation and able to turn program data into insight • Exceptional communication and relationship-building skills • Ability to quickly learn and effectively use Google Suite, Zoom, HubSpot, Asana, and Airtable • Commitment to the mission and values of the Constructive Dialogue Institute

🏖️ Benefits

• Unlimited paid time off • 13 company holidays • Health, vision, and dental plans, with CDI contributing toward premiums each month • 401(k) with 100% match on contributions up to 3% of pay • Annual professional development budget • Up to $500 reimbursement for home office equipment • Up to $50/month reimbursement for home internet or cell phone expenses • Flexible schedule within U.S. time zones • Mission-driven culture characterized by intellectual humility, continuous improvement, and open-mindedness

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