Senior Manager – Payroll Tax Services

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Consumer Direct Care Network

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

🏥 Healthcare

👥 HR Tech

Healthcare • HR Tech

Consumer Direct Care Network is a company that provides consumer-directed home care support services. It helps individuals who manage their own personal care by handling administrative, payroll, employer-of-record, training, background check, and compliance tasks for self-directed caregivers, and by connecting consumers with caregivers and resources to facilitate home- and community-based services. It commonly serves participants in consumer-directed Medicaid or similar long-term services programs and individual consumers seeking in-home assistance.

📋 Description

• Lead, coach, and develop managers, supervisors, and team members. • Interpret, apply, and train teams on payroll tax regulations, including FEA requirements, Difficulty of Care exemptions, IRS Notice 2014-7, and applicable Internal Revenue Code provisions. • Oversee payroll tax reconciliations, tax deposits, quarterly and annual filings, state employer filings, annual information returns, and W-2 reporting. • Oversee payroll tax audits and maintain accurate audit documentation. • Build relationships with federal and state tax agencies to resolve issues and improve operations. • Support state tax account maintenance, SUTA rate management, and state and local tax compliance. • Monitor and improve KPIs, service level agreements, compliance standards, and operational objectives. • Lead hiring, onboarding, training, coaching, and performance management for assigned teams. • Support business continuity and recovery planning. • Resolve complex payroll tax matters through analysis, problem-solving, and decision-making. • Direct review and resolution of payroll tax notices, agency correspondence, and escalated tax issues. • Present operational reports, compliance updates, risk assessments, and strategic initiative progress to leadership. • Implement process improvements, automation opportunities, and operational efficiencies. • Perform other duties as assigned.

🎯 Requirements

• 5+ years of progressive leadership experience in a high-volume, multi-state payroll tax environment. • Experience leading managers, supervisors, or large operational teams. • Experience with ADP MasterTax, Workday, or comparable payroll tax systems required. • Working knowledge of Internal Revenue Code Section 3504, shared liability concepts, and aggregate filing requirements. • Comprehensive knowledge of payroll tax regulations, including FEA processing, Difficulty of Care exemptions, family member payroll tax exemptions, and FICA refund procedures. • Strong analytical, problem-solving, decision-making, and organizational skills. • Ability to manage multiple priorities in a fast-paced, evolving environment. • Demonstrated success building and maintaining collaborative, high-performing teams. • High level of integrity, professionalism, and sound judgment. • Ability to travel up to 15% as required. • Ability to work flexible and/or extended hours if needed. • Ability to pass required background screening. • Legally authorized to work in the United States; no visa sponsorship or STEM OPT extensions. • Bachelor's Degree in Accounting, Finance, or a related field preferred. • Dynamics Solomon experience preferred. • CPP, CPA, or equivalent payroll tax certification preferred. • Experience leading remote teams preferred.

🏖️ Benefits

• A rewarding career helping others • Fun and engaging work environment built on team unity • Professional training to help advance your skills for career development • Medical, Dental, and Vision Insurance • Vacation accrued at 3.07 hours per pay period to use when accrued • Profit-sharing for employees in good standing • Two Paid Floating Holidays • Nine Paid Federal Holidays • Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued • Instant Earnings Option • 401(k) Retirement plan & discretionary company match • Company-Paid Life Insurance • Supplemental Life, Accident, Critical Illness, and Hospital benefits • Short and Long-Term Disability • Paid Parental Leave • Flexible Spending Account • Employee Assistance Program • Pet Insurance • Reliable internet provided by employee for remote/hybrid work