Inbound Sales Representative

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Logo of Consumer Cellular, Inc.

Consumer Cellular, Inc.

1001 - 5000 employees

Founded 1995

📡 Telecommunications

👥 B2C

🛒 Retail

💰 Private Equity Round on 2020-12

Telecommunications • B2C • Retail

Consumer Cellular, Inc. is a wireless service provider that offers affordable and flexible mobile phone plans tailored primarily for older adults. The company focuses on providing excellent customer service and easy-to-use technology to enhance the communication experience for its users.

📋 Description

• Serve as the first point of contact for customers seeking information about wireless plans and services • Use a consultative approach and discovery questions to understand customer needs • Recommend products and services tailored to customers’ budgets and lifestyles • Overcome objections by addressing concerns and highlighting Consumer Cellular’s value • Close sales and welcome customers to Consumer Cellular • Deliver an exceptional customer experience throughout the sales process • Maintain accurate records using CXOne and other internal tools • Operate with integrity by ensuring customer wants and needs are met • Collaborate as a team and contribute to a fast-paced, goal-oriented environment

🎯 Requirements

• Minimum 6 months of sales experience; 1 year preferred (inbound, outbound, or retail) • Experience closing sales and meeting metrics and quotas • Strong communication and active listening skills • Comfortable using Microsoft Office Suite (Word, Excel, Outlook) • Proficient navigating a PC and web browsers • Ability to think on your feet, ask the right questions, and close sales • Self-starter with desire to succeed and grow within the company • Pre-employment background check and drug screen required • Must reside within 50 miles of the center • Must be authorized to work in the United States (implied by U.S.-based role; not explicitly stated)

🏖️ Benefits

• Uncapped commission • Career development and promotion from within • Comprehensive training and ongoing support • Remote work option while residing within 50 miles of the center • On-site work option with a reserved seat • Performance-based earning potential • Equal opportunity and reasonable accommodation

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