Trust & Safety Analyst

🔥 2 minutes ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $50k - $60k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Control Risks

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1975

📦 Logistics

📣 Marketing

✈️ Travel

💰 Private Equity Round on 2011-03

Logistics • Marketing • Travel

Control Risks is a global specialist risk consultancy firm. It helps organizations navigate and succeed in a volatile world by providing strategic advice and services in areas such as security risk management, operational and protective security, organizational resilience, crisis response, digital risks, and more. The company offers insights into political and country risks, ethics, compliance, and governance, as well as forensic and ESG (Environmental, Social, and Governance) services. Control Risks aims to ensure that its clients are prepared for and can efficiently handle various risk factors impacting their business operations globally.

📋 Description

• Triage, investigate, and respond to escalated safety incidents from internal teams, external partners, law enforcement agencies, and parents • Handle urgent and time-sensitive cases involving self-harm, suicide, child safety, and other high-risk trust and safety concerns • Conduct complex content moderation and investigations using internal tools and established workflows • Assess threats, identify policy violations, and recommend appropriate enforcement actions • Prepare and submit proactive disclosures to law enforcement according to company policies, legal requirements, and standard operating procedures • Maintain detailed and accurate case documentation, investigation records, and escalation logs • Partner with Product, Policy, Legal, and Safety teams on incident response and operational improvements • Participate in team meetings, daily stand-ups, training sessions, and professional development activities • Adhere to operational security, privacy, and confidentiality requirements

🎯 Requirements

• 4-6 years of experience in Trust & Safety, content moderation, online safety, investigations, intelligence analysis, or a related field • Demonstrated experience handling child safety, exploitation, or other high-risk online harms cases • Knowledge of content moderation practices, escalation workflows, and trust and safety operations • Strong analytical thinking, investigative, and problem-solving skills • Experience managing sensitive, graphic, or emotionally challenging content while maintaining professionalism and sound judgment • Excellent written and verbal communication skills with strong attention to detail • Ability to work effectively across cross-functional teams and stakeholder groups • Strong documentation and case management experience • Experience supporting crisis response, self-harm, suicide prevention, or law enforcement engagement programs • Familiarity with online platform safety operations, digital investigations, or cyber-enabled threat environments • Experience working with policy enforcement frameworks and operational standard operating procedures • Understanding of privacy, safety, and legal considerations associated with child safety and emergency disclosures • Employment authorization verified through E-Verify during new-hire onboarding

🏖️ Benefits

• Competitively positioned compensation and benefits package • Discretionary bonus scheme based on company and individual performance • Hybrid working arrangements, flexible and remote working • Medical Benefits • Prescription Benefits • FSA • Dental Benefits • Vision Benefits • Life and AD&D • Voluntary Life and AD&D • Disability Benefits • Voluntary Benefits • 401(K) Retirement • Nationwide Pet Insurance • Employee Assistance Program • Equal opportunity employment and reasonable interview accommodations