Program Specialist

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $25 - $36 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Convergint

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Convergint is a global systems integrator that delivers integrated security, life-safety, and technology services to enterprise and mission-critical customers. The company provides electronic and physical security systems, fire alarm and life-safety solutions, audio-visual and digital transformation services, monitoring and professional services, and cybersecurity support across industries such as healthcare, data centers, utilities, government, and finance. Convergint emphasizes local delivery with a global footprint and focuses on service excellence, program management, and tailored technology roadmaps.

📋 Description

• Install, program, test, repair, and service non-routine security systems and equipment • Provide technical support and customer training • Read blueprints, schematics, manuals, wiring diagrams, and specifications to determine installation procedures • Repair equipment using electronics knowledge, standard test instruments, and hand tools • Execute work according to provincial and local regulations, best practices, and company health and safety policies • Operate systems to demonstrate equipment, commission new systems, analyze performance, and identify malfunctions • Write non-routine programs for systems • Consult with supervisors to resolve unusual system operation, maintenance, and warranty problems • Advise supervisors on customer satisfaction, product performance, installation techniques, standards, and product improvements • Execute technical aspects of multiple projects, including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and ongoing technical support • Identify project risks and assist with mitigation strategies and cost and deadline control • Work with Project Managers and supervisors on project coordination, quality recommendations, scope changes, and customer satisfaction improvements • Mentor less experienced staff • May supervise workers testing, tuning, and adjusting equipment • Communicate and collaborate with team members to improve operations • Perform other requested or required duties

🎯 Requirements

• High School/GED or equivalent experience • 2+ years of previous, related field experience • Strong customer focus and ability to work under pressure • Solid technical skills and experience related to electronic security systems • Solid programming skills and proven ability to troubleshoot problems and look for solutions • Self-starter who works well without direct supervision • Strong verbal, written and interpersonal communication skills • Solid organizational skills and ability to handle multiple projects simultaneously • Advanced computer skills, including MS Office applications (Outlook, Word, Excel) • Proficient in other relevant applications • Good skills with spreadsheets and data management • Good networking skills • Working knowledge of physical security and door hardware • Understanding of relay and relay logic

🏖️ Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually • Fun & Laughter Day Off • Medical, Dental & Vision Plan • Life insurance & Disability Plan • Wellness Program • 401K Matching Plan • Colleague Assistance Program • Tuition reimbursement • Competitive salary and compensation plan • Vehicle reimbursement plan or company vehicle • Corporate Social Responsibility Day • Cell phone reimbursement (if applicable) • Paid parental leave