Service Supervisor

🔥 16 hours ago

🌪️ Kansas – Remote

🌪️ Kansas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Convergint

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Convergint is a global systems integrator that delivers integrated security, life-safety, and technology services to enterprise and mission-critical customers. The company provides electronic and physical security systems, fire alarm and life-safety solutions, audio-visual and digital transformation services, monitoring and professional services, and cybersecurity support across industries such as healthcare, data centers, utilities, government, and finance. Convergint emphasizes local delivery with a global footprint and focuses on service excellence, program management, and tailored technology roadmaps.

📋 Description

• Manage and lead the CTC’s service business and operations activities • Maximize customer satisfaction by executing commitments on Customer Service Programs, time and material, parts sales, and other service duties • Implement service sales strategies to achieve revenue growth and margin goals • Maximize service delivery to achieve customer satisfaction goals • Develop and implement cost-effective operations strategies that improve service delivery and provide additional customer value • Supervise Service Specialists, Service Coordinators, and/or Inspectors across all aspects of service delivery • Manage direct reports, including Service Coordinators • Perform other duties and responsibilities as requested or required

🎯 Requirements

• College degree, trade school or equivalent experience • 3-5 years of field service, project management or relevant engineering preferred, but not required • Previous supervisory experience in electronic, fire alarm & life safety, building automation, and/or healthcare preferred • Leadership orientation and ability to guide, develop, and mentor others • Advanced financial analytical skills, including cost control and gross margin calculations • Excellent Microsoft Outlook, Project, Excel, Word, and PowerPoint skills • Developing project management experience in a technical environment • Experience with building automation systems, fire alarm systems, and/or electronic security systems • Commitment to customer service, integrity, accountability, and delivering results

🏖️ Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually • Fun & Laughter Day Off • Medical, Dental & Vision Plan • Life insurance & Disability Plan • Wellness Program • 401K Matching Plan • Colleague Assistance Program • Tuition reimbursement • Competitive salary and compensation plan • Vehicle reimbursement plan or company vehicle • Corporate Social Responsibility Day • Cell phone reimbursement (if applicable) • Paid parental leave