Service Supervisor

🔥 14 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Convergint

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Convergint is a global systems integrator that delivers integrated security, life-safety, and technology services to enterprise and mission-critical customers. The company provides electronic and physical security systems, fire alarm and life-safety solutions, audio-visual and digital transformation services, monitoring and professional services, and cybersecurity support across industries such as healthcare, data centers, utilities, government, and finance. Convergint emphasizes local delivery with a global footprint and focuses on service excellence, program management, and tailored technology roadmaps.

📋 Description

• Maximize customer satisfaction by executing Convergint Technologies commitments on Customer Service Programs, time and material, parts sales, and other service duties • Manage resources, costs, safety, quality assurance, and customer satisfaction for service delivery and expansion of the existing service base • Supervise Field Specialists, Service Specialists, Service Coordinators, and/or Inspectors in all aspects of service delivery • Drive growth and delivery of Service products in the local CTC market • Perform other duties and responsibilities as requested or required • Participate in the Recruit Awesome People program by referring talent to the Talent Acquisition Team and hiring managers

🎯 Requirements

• College degree, trade school or equivalent experience • 3-5 years of field service, project management or relevant engineering experience preferred, but not required • Previous supervisory experience in electronic, fire alarm and life safety, building automation, and/or healthcare industries preferred • Leadership orientation with ability to guide, develop, and mentor others • Advanced financial analytical skills, including cost control and gross margin calculations • Excellent Microsoft Outlook, Project, Excel, Word, and PowerPoint skills • Developing project management experience in a technical environment involving building automation systems, fire alarm systems, and/or electronic security systems

🏖️ Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually • Fun & Laughter Day Off • Medical, Dental & Vision Plan • Life insurance & Disability Plan • Wellness Program • 401K Matching Plan • Colleague Assistance Program • Tuition reimbursement • Competitive salary and compensation plan • Vehicle reimbursement plan or company vehicle • Corporate Social Responsibility Day • Cell phone reimbursement (if applicable) • Paid parental leave