Inside Sales Learning & Development Manager

Job not on LinkedIn

🕒 August 17

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⬇️ Inside Sales

👻 Ghost score 19%

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Logo of CooperCompanies

CooperCompanies

10,000+ employees

Founded 1978

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

💰 Post-IPO Equity on 2021-12

Healthcare • Consulting • Food & Beverage

CooperCompanies is a global, consumer-centric medical device company that supports how people want to live at every stage of life. The company is dedicated to improving lives by listening closely to healthcare providers and patients to fulfill the needs of today while focusing on the opportunities of tomorrow through innovation and strategic investment. Their prominent divisions, CooperVision and CooperSurgical, are committed to addressing issues such as myopia in children and supporting families struggling with infertility. CooperCompanies actively engages in sustainable practices and seeks to elevate standards of care with a strong focus on social and environmental impact.

📋 Description

• Design and deliver a comprehensive learning strategy for inside sales roles across Office, STEM, and Fertility business units • Build and facilitate training programs covering selling skills, product knowledge, clinical understanding, and business acumen • Develop capabilities in objection handling, call planning, account penetration, and whitespace opportunity identification • Develop and execute blended asynchronous and live learning programs for new hires and tenured professionals • Create scalable onboarding experiences to accelerate time-to-productivity • Lead virtual and in-person training aligned with adult learning principles • Partner with Learning and Development subject matter experts to elevate product knowledge and application • Align learning initiatives with revenue goals, growth priorities, and performance gaps • Collaborate with Marketing, Medical, and other stakeholders on messaging, product positioning, and market dynamics • Support product launches, new indications, and strategic initiatives through targeted training • Serve as the subject matter expert for inside sales excellence and remote selling best practices • Develop compliant training materials with internal teams and external vendors • Manage content lifecycle, updates, approvals including Veeva, and optimization • Apply the ADDIE model and establish learning objectives and business-linked performance metrics • Measure training effectiveness using assessments, time to performance, behavioral assessments, learning data, field performance, and QBRs • Drive alignment across Sales, Marketing, Medical Affairs, Market Access, HR, and other stakeholders • Lead and influence initiatives within a matrixed organization without direct authority • Support broader Learning & Development and enterprise-wide capability-building initiatives • Integrate learning technologies, eLearning, and digital tools • Stay current on inside sales trends, tools, and methodologies • Support national and regional sales meetings with learning experiences • Travel up to 30–50% as needed

🎯 Requirements

• Experience in Learning & Development or training leadership roles • Background in women’s health or the medical device industry • Experience designing eLearning and leveraging learning technologies • Strong project management skills and ability to manage multiple priorities • Familiarity with CRM and inside sales platforms, including phone systems and virtual engagement tools • Bachelor’s degree (BA/BS) • 2–3 years of experience in inside sales, sales training, or Learning & Development, preferably in medical devices or healthcare • Demonstrated success in virtual or inside sales environments • Strong understanding of consultative selling, adult learning principles, and customer engagement strategies • Proven facilitation skills in live and virtual settings • Strong communication, presentation, and stakeholder management skills • Ability to quickly learn complex product and disease state information • Knowledge of virtual selling, phone-based engagement, and digital communication • Strategic thinking and business alignment • Data-driven decision-making • Cross-functional collaboration and influence • Project management and execution • Communication and storytelling • Adaptability and continuous improvement • Ability to facilitate extended training sessions, virtual and in-person • Dedicated workspace required • Willingness to travel up to 30–50% as needed

🏖️ Benefits

• Medical coverage • 401(k) • Parental leave • Fertility benefits • Paid time off for vacation, personal, sick and holidays • Multiple other perks and benefits • Remote work arrangement

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