Loan Officer – Inside Sales

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Guild Mortgage

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1960

🏗️ Construction

💸 Finance

🏠 Real Estate

Construction • Finance • Real Estate

Guild Mortgage is a U. S. -based mortgage lender and loan servicer that provides a wide range of home financing products and services to consumers and business partners. The company offers purchase and refinance mortgages, including conventional, FHA, VA, USDA, jumbo, renovation, construction, reverse mortgages, HELOCs, and specialty programs and down-payment assistance. Guild Mortgage operates nationwide through local branches and loan officers, supports borrowers with servicing and online account management, and partners with builders, real estate agents, title agents, and correspondents.

📋 Description

• Receive and make calls based on company leads using company technology • Analyze credit reports and financial scenarios to determine appropriate loan products • Price profitable loans and communicate fees to the operations team • Obtain executed disclosures within regulatory timeframes • Resolve file problems, bottlenecks, and qualifying issues throughout production and underwriting • Support collection and preparation of loan applications and documentation for processing • Coordinate, create, track, and distribute marketing materials • Manage client, referral partner, and originator databases • Answer customer inquiries about rates, products, and loan application status • Keep current with company-approved programs and software systems and implement new systems • Monitor key dates related to loan transactions and respond accordingly • Send loan forms, disclosures, agreements, and supporting documents for customer completion and signature • Maintain customer contact and follow up on loan applications • Work under sales manager supervision to originate mortgages using company leads, processes, and technology • Provide customer service throughout application origination and file submission

🎯 Requirements

• High School Diploma or equivalent, required • Minimum two years’ experience in mortgage lending or a related field • NMLS required • Active MLO licensing required • Licensed and Sponsored NMLS • Ability to organize and manage multiple priorities simultaneously • Excellent interpersonal communication skills • Strong sense of urgency and responsiveness • Customer service focus, patience, and professionalism • Excellent verbal and written communication skills • Highly organized and detail-oriented • Ability to work in a fast-paced, metrics-driven environment • Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications • Ability to learn tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions • Ability to adhere to and apply established process protocols

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • AD&D insurance • LTD insurance • 401(k) with employer match • Competitive compensation • Excellent benefits package