Manager, ERP Operations

Job not on LinkedIn

🔥 13 hours ago

🗽 New York – Remote

🗽 New York – Remote

💵 $117.5k - $218.3k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

👻 Ghost score 9%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CooperCompanies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

💰 Post-IPO Equity on 2021-12

Healthcare • Consulting • Food & Beverage

CooperCompanies is a global, consumer-centric medical device company that supports how people want to live at every stage of life. The company is dedicated to improving lives by listening closely to healthcare providers and patients to fulfill the needs of today while focusing on the opportunities of tomorrow through innovation and strategic investment. Their prominent divisions, CooperVision and CooperSurgical, are committed to addressing issues such as myopia in children and supporting families struggling with infertility. CooperCompanies actively engages in sustainable practices and seeks to elevate standards of care with a strong focus on social and environmental impact.

📋 Description

• Evaluate Dynamics 365 solutions and supporting technologies; identify gaps and recommend improvements • Review service, enhancement, and system improvement requests with business stakeholders • Define functional and system requirements and document current and future-state business processes • Ensure D365 configurations, ISV solutions, and integrations meet requirements and security, compliance, and integration standards • Develop test strategies, scenarios, scripts, and use cases • Analyze test results and resolve defects, configuration issues, and interoperability gaps • Oversee ERP projects, workstreams, or phases, coordinating activities, schedules, and resources • Contribute to ERP roadmap planning and develop functional strategies and implementation plans • Support Order to Cash, Procure to Pay, Record to Report, and other end-user functional processes • Perform application administration, configuration, maintenance, monitoring, and metrics gathering • Lead testing for enhancements, new functionality, and bug fixes • Provide functional expertise and resolve escalated issues • Serve as escalation point for business managers, key users, and global applications staff • Manage IT training curriculum and materials and drive technology adoption • Collaborate with technical managers, workstream leads, and functional leads on solutions • Monitor functional service requests to meet SLAs and customer satisfaction • Manage ISV functionality changes, issue resolution, and enhancements • Hire, mentor, and manage staff performance, feedback, and annual reviews • Develop IT organization budgets • Ensure staff training on existing and new software

🎯 Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field • 7+ years of experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting • 5+ years of experience leading and managing direct reports of functional and technical resources • 8+ years of experience in ERP design, development, customization, implementation, integration, and administration, including Microsoft Dynamics 365 F&O solutions • Experience with full life-cycle implementations of D365 F&O and managing production support teams • 5+ years of supervisory or leadership experience in large teams in Microsoft Power Platform • Hands-on pricing expertise; Flintfox ISV experience is advantageous • Advanced Warehouse Management implementation experience, particularly in large-scale warehouse environments • Experience with ISVs such as NMB and SPS • Process manufacturing experience and understanding of formulas, co/by-product handling, and formula-based production processes • Strong EDI knowledge and hands-on EDI message/error mapping and troubleshooting experience • Strong analytical and problem-solving skills • Vendor management experience, including management of ISVs deployed on D365 F&O • Interpersonal and communication skills for cross-functional teamwork • Expert knowledge of Microsoft D365 F&O and working knowledge of Microsoft D365 CRM • Adherence to standards, best practices, and delivery processes • Communication and presentation skills • Data cleansing, verification, and migration experience • Knowledge of master data management and data quality best practices • Manufacturing industry experience is preferred • Medical Devices or Life Sciences industry experience is a strong plus • Highly regulated industry experience is a strong plus • Applicable Microsoft D365 certifications

🏖️ Benefits

• Base pay range of $117,524–$218,258 per year for U.S. locations requiring compensation disclosure • May include cost of living adjustments • May be eligible for other types of compensation and benefits • Equal employment opportunity workplace