People Operations Generalist

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👥 People Operations

👻 Ghost score 12%

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CopilotIQ

51 - 200 employees

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

💰 Series B on 2024-11

Healthcare • SaaS • Artificial Intelligence

CopilotIQ is an AI-driven healthcare company that provides a remote patient monitoring and clinical engagement platform for people with chronic conditions, primarily diabetes and hypertension. The company combines an AI-powered analytics engine (remoteIQ) with deep longitudinal data — biomarkers, social determinants of health, behavioral data, and medication adherence — to monitor members in real time, provide early warnings, and enable personalized interventions by US-based licensed nurses and clinical teams. CopilotIQ markets its solution to payors (including Medicare Advantage plans) and emphasizes measurable outcomes such as reductions in ER visits, hospitalizations, hypoglycemic and hyperglycemic events, medication reductions, and high retention and engagement metrics. The company also operates under HIPAA privacy practices and offers telemedicine/clinical services through affiliated medical entities.

📋 Description

• Own employee lifecycle administration including onboarding, offboarding, job changes, promotions, and organizational updates • Maintain employee records and ensure data integrity across HR systems • Manage HR documentation, employee files, and process documentation • Support new hire orientation and ensure a seamless onboarding experience • Respond to employee questions regarding policies, benefits, payroll, and HR processes • Administer HRIS and other People systems, ensuring accurate employee data • Generate regular and ad hoc reports for leadership • Audit HR data and recommend process improvements to increase efficiency and accuracy • Assist with HR technology implementations and enhancements • Support benefits enrollment, qualifying life events, and open enrollment • Partner with external vendors to resolve employee benefit questions • Coordinate leave administration, including FMLA, ADA accommodations, workers' compensation, and state leave programs • Help ensure compliance with federal, state, and local employment laws • Maintain I-9 compliance, personnel files, and required employment documentation • Assist with audits, reporting requirements, and policy updates • Support background check, employment verification, and credentialing processes as needed • Help coordinate employee engagement initiatives and recognition programs • Assist with performance review cycles and talent programs • Support internal communications and People team projects • Continuously look for opportunities to improve the employee experience

🎯 Requirements

• Bachelor's degree in Human Resources, Business Administration, Psychology, or related field is required • 3–5 years of Human Resources or People Operations experience is required • Experience supporting a fast-paced startup or high-growth company • Strong knowledge of employment laws and HR best practices • Experience administering HRIS platforms (Rippling, BambooHR, Workday, ADP, UKG, or similar) • Advanced proficiency with Google Workspace and Microsoft Office • Exceptional organizational skills with strong attention to detail • Excellent written and verbal communication skills • Ability to manage multiple priorities while maintaining accuracy and confidentiality

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