Systems Configuration Specialist

Job not on LinkedIn

🔥 4 hours ago

🇺🇸 United States – Remote

💵 $80k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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COPA - The Colorado Providers Association

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 1994

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

COPA - The Colorado Providers Association is a member-focused organization dedicated to advocating for behavioral health and substance use care for the residents of Colorado. The association strives to elevate the voices of prevention, treatment, and recovery providers to ensure equitable access to care and improve outcomes for individuals facing substance use disorders and related behavioral health needs. Through legislative support, training, and resources, COPA works to foster a connected community among its members and enhance the overall quality of care available in the state.

📋 Description

• Translate business-defined requirements into accurate system builds during pilot and implementation phases • Configure forms, workflows, templates, and system structures across the EMR, outcomes measurement tool, telephony platform, CRM, AI tools, and other systems • Conduct testing and validation of builds for functionality and compliance before go-live • Partner with the Director to validate alignment between builds and business requirements • Develop and maintain implementation materials and support end-user system education and adoption • Create and maintain implementation guides, user guides, training materials, and knowledge bases • Monitor, triage, resolve, or escalate system configuration requests through the internal ticketing system • Manage configuration inventory updates and downstream vendor change management • Maintain knowledge documentation for end users and Clinical Support staff • Communicate progress, blockers, and outcomes to the Sr. Director • Track recurring issues and contribute to process improvements and standards

🎯 Requirements

• Bachelor’s degree or equivalent experience in healthcare, health IT, information systems, or related field • 2–3 years of experience in system configuration, EMR/EHR (Kipu), or workflow build (preferred) • Strong problem-solving skills and attention to detail • Ability to balance multiple priorities (implementation + project work) • Knowledge and experience with health care information systems or behavioral health processes and workflows (preferred) • Computer proficiency, including MS365, specifically Excel, and Smartsheet (preferred) • Strong analytical and critical thinking skills • Strong verbal and written communication skills

🏖️ Benefits

• Medical, dental, and vision insurance • HealthJoy unlimited therapy • UHC wellness program • HSA/FSA options • Pet insurance • Responsible PTO for full-time and part-time employees • 401(k) with company match • All licensing fees covered, including opportunities for cross-licensure when applicable • Annual stipend for tuition reimbursement, ongoing education, or CEUs • Structured clinical supervision toward licensure for pre-licensed clinicians • Best-in-class supervision grounded in the PHP/IOP curriculum for clinicians