
51 - 200 employees
Founded 2014
📣 Marketing
☁️ SaaS
🤖 Artificial Intelligence
Marketing • SaaS • Artificial Intelligence
Cordial is a marketing technology company that specializes in cross-channel messaging and data-driven personalization. It offers a suite of tools including AI-driven customer data platform, journey orchestration, and identity resolution to enhance the personalization of marketing campaigns across email, SMS, and mobile apps. Cordial integrates customer data and orchestrates campaigns to drive higher revenue per message and improve marketer productivity, earning recognition for its AI capabilities. The platform helps businesses understand customer behaviors, create unified profiles, and execute marketing strategies at scale, all while ensuring a more human user experience.
🔥 3 minutes ago
🇺🇸 United States – Remote
💵 $100k - $120k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💼 Consultant
🦅 H1B Visa Sponsor
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51 - 200 employees
Founded 2014
📣 Marketing
☁️ SaaS
🤖 Artificial Intelligence
Marketing • SaaS • Artificial Intelligence
Cordial is a marketing technology company that specializes in cross-channel messaging and data-driven personalization. It offers a suite of tools including AI-driven customer data platform, journey orchestration, and identity resolution to enhance the personalization of marketing campaigns across email, SMS, and mobile apps. Cordial integrates customer data and orchestrates campaigns to drive higher revenue per message and improve marketer productivity, earning recognition for its AI capabilities. The platform helps businesses understand customer behaviors, create unified profiles, and execute marketing strategies at scale, all while ensuring a more human user experience.
• Guide clients to sending success by interpreting deliverability data such as bounce logs, engagement recency, SNDS, and GPT • Provide meaningful, prescriptive, actionable guidance through reports, business reviews, and regular client meetings • Occasionally support the sales process • Implement and onboard programs for a wide range of clients • Advocate for clients and apply Cordial’s deliverability philosophy • Work with Client Success Managers, Solutions Experts, Support, Strategy, and other internal teams • Manage internal stakeholder and external client expectations for projects and timelines • Develop and share best practices with clients and internal teams • Document and record ongoing project work • Produce content for the blog and knowledge base • Identify process gaps and implement creative solutions • Monitor email communities and report industry trends affecting clients • Represent Cordial at industry functions and communities such as M3AAWG, EEC, EmailGeeks, and CSA
• 3+ years of experience in a deliverability-related role • Familiarity with MTA service providers, including SparkPost, SendGrid, and PMTA • Expertise sending to top-level ISPs and MBPs, including Microsoft, Gmail, and VMG • Strong understanding of email authentication, including SPF, DKIM, DMARC, ARC, and BIMI • Strong understanding of SMTP protocol and industry best practices • Direct experience onboarding new clients, including IP and domain warmups • Ability to interpret high-level data for non-technical marketers and communicate it clearly • Experience consulting with C-level executives and other decision-makers • Strong troubleshooting and problem resolution skills • Proficient in G Suite tools: Google Drive, Sheets, Docs, and Slides • Ability to manage multiple projects with varying complexity and priority • Foundational understanding of APIs, SQL, and BI tools such as Tableau and Google Data Studio is a strong plus • Experience troubleshooting APAC and EMEA sending is a plus • Autonomous day-to-day work and ability to prioritize tasks • High emotional intelligence and strong communication skills • Ability to identify issues, recognize patterns, propose solutions, and create repeatable processes or documentation
• Equity and bonus • Medical, dental, vision, and life insurance • 401k match • Flexible time off • Monthly wellness stipend • Cell phone stipend • Childcare yearly reimbursement • Continued education yearly reimbursement • Healthy work/life balance • Dedication to DE&I efforts • Respectful and open culture
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