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Client Advocate Manager

🔥 5 minutes ago

🔔 Pennsylvania – Remote

infoinfo

💵 $60k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Customer Advocate

Where this job comes from

Posted on Core BTS's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of Core BTS

Core BTS

501 - 1000 employees

Founded 2004

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Debt Financing on 2006-02

Consulting • Healthcare • Marketing

Core BTS is a full-service digital transformation consultancy that assists some of the world's most impactful companies in leveraging today's most powerful technologies. They simplify technical complexity, accelerate transformation, and drive business outcomes, offering services such as AI integration, data and application transformation, hybrid infrastructure, managed services, modern work enabling, and security enhancements. Core BTS partners with notable companies like Microsoft, Cisco, and Databricks to deliver these solutions and is recognized for its commitment to innovation, client-centric approach, and successful digital transformations.

📋 Description

• Share responsibility with Account Managers for exceeding sales goals • Identify Top Strategic Accounts and Top Prospect accounts • Grow the business by identifying new opportunities and co-selling • Assist Account Managers remotely with customer opportunities and follow-ups • Conduct in-depth research on prospect accounts • Understand key industries targeted by the team • Manage day-to-day product sales • Communicate with clients regarding product lead times • Help schedule client and prospect meetings with the Account Team • Influence a monthly pipeline amount • Attend territory networking events • Provide customer market research to Account Executives • Account map with top-tier partners • Host networking events and drive attendance • Create opportunities in SFDC when Account Executives are in the field • Submit deal registrations • Follow up on open opportunities • Participate in company sales campaigns and SPIFs • Attend joint sales meetings with assigned Account Managers • Meet with assigned Account Executives for customer sales planning • Attend partner and NRI sales training • Assist with post-sales order processing of products and services • Attend strategic on-site customer meetings, account mapping sessions, and partner/customer territory events • Perform other assigned duties

🎯 Requirements

• Bachelor’s degree or equivalent experience • 3–5 years technical experience • Proven record of prospecting and selling • Experience both hunting and farming accounts • Prior experience selling services and solutions • Prior experience interfacing with C-Suite and/or Director-level personnel • Strong negotiation skills • Strong interpersonal and communication skills • Familiarity with the organization’s industry, products, or services • Proven experience managing teams or leading cross-functional client initiatives

🏖️ Benefits

• Health, Vision, and Dental Insurance • Life Insurance • Health/Dependent Care Flexible Spending • 401(k) Plan • Short-Term and Long-Term Disability Coverage • Generous Vacation and Flex Time Off Programs • Company Paid Holidays • Training and Development Opportunities • Collaborative, results-oriented work environment • Opportunities to work with large, sophisticated, and progressive clients throughout North America • Commission eligibility based on Gross Profit generated from sales

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